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Senior IT Support Specialist
Job Description & How to Apply Below
Lead responsive IT support for Marcon across Vancouver and Lower Mainland sites, using Microsoft 365, endpoint management, and strong troubleshooting skills.
As Senior IT Support Specialist, you will serve as Vancouver’s primary support contact while reporting to the Head of IT. You will resolve technical issues, coordinate service requests, and support hardware and software deployments. The work spans office and construction environments, with collaboration across systems administration, security operations, and technology initiatives.
Key Responsibilities:- Provide IT support across Vancouver office and construction sites
- Resolve technical issues and coordinate service requests
- Support hardware, software, and endpoint deployments
- Maintain workplace technology, meeting rooms, and mobile devices
- Contribute to security operations and technology improvements
- Seven or more years of desktop, endpoint, or IT support experience
- Knowledge of Windows, Microsoft 365, Active Directory, and Intune
- Experience with Jira ticketing and competing priorities
- Strong communication, troubleshooting, and customer service skills
- Valid Class 5 licence and vehicle for Lower Mainland travel
Bring senior support leadership, Microsoft expertise, and customer-focused troubleshooting to Marcon’s Vancouver technology environment.
Position Requirements
10+ Years
work experience
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