Senior Project Manager

We are looking for an experienced Project Manager to manage key client projects.

As a Project Manager, your job will be to coordinate people and processes to ensure that our projects are delivered on time and produce the desired results.

You will be the go-to person for everything involving a project's organization, budget and timeline. Including developing detailed project schedules, plans, ensuring resource availability and allocation and delivering every project on time within budget and scope. Essential to this role is a demonstrated use of AI in day-to-day project delivery.

The successful candidate will initially join as a Senior Project Manager, with promotion to Director of Project Management upon demonstrating the leadership and performance required to lead the department.

• Manage each project’s scope and timeline, Including change management
• Create and manage project budgets and forecasts; identify variances early and drive corrective action to protect project profitability, balanced with client satisfaction
• Develop high level and detailed schedules
• Work with client product owners to prioritize backlogs and new requests
• Facilitate good relationships with clients; seek and win project expansions and extensions
• Collaborate with internal teams to design, develop and implement mobile and web applications
• Identify, manage and proactively resolve project risks
• AI-assisted creation of project assets. Use AI to optimize the creation and maintenance of:
• Project plans, work breakdown structures, milestones, dependencies, and release plans.
• Risk, assumption, issue, and dependency registers.
• Status reports, decision logs, and change requests.
• Use AI to help analyse delivery data, identify trends, explain variances, and draft actionable reporting.
• Build reusable prompts, templates, and workflows for planning, reporting, and risk reviews.
• Connect AI-supported workflows to project systems and documentation.
• Use approved AI tools and workflows, protect client and company information, and remain accountable for the accuracy and appropriateness of outputs; evaluate new tools and workflows
• Automate appropriate steps, such as drafting status reports from delivery data or extracting actions from approved meeting records.
• Recognize inaccurate outputs, missing dependencies, unrealistic estimates, and unsupported conclusions.
• Be the point of contact for external communications (e.g. from clients or stakeholders)
• Resolve conflicts and remove obstacles that occur
• Help teams implement changes effectively
• Ensure deliverables meet quality standards at the end of each sprint
• Help build a productive environment where team members ‘own’ the product and enjoy working on it
• Seek opportunities for improvement and suggest new projects
• Help establish governance and a working PMO
• Demonstrate the ability to mentor project managers and help establish consistent planning, financial management, reporting and delivery practices across the department
• Develop, deliver, and evaluate client training on the practical use of AI in project management

Requirements

• Proven work experience as a Project Manager using Software Development Life Cycle best practices
• 10+ years experience in Portfolio, Project, or Program Management
• Demonstrated use of at least one of ChatGPT, Claude, or Microsoft 365 Copilot to produce project plans, risk registers, status reports, and KPI definitions.
• Strong ability to use AI to build budget forecasts, resource plans, and KPI reporting; check formulas; and validate AI-generated analysis.
• Excellent knowledge of Scrum techniques and artifacts (such as definition of done, automated testing, backlog refinement)
• Good knowledge of Agile frameworks, waterfall, iterative project methodologies
• Experience managing projects…