Specialist,Digital Adoption & Enablement Job Vancouver area,BC Canada,IT/Tech

Digital Adoption & Enablement Specialist

You are a curious, business-minded problem solver who sees the potential in technology and knows how to help others see it too. You enjoy taking something complex and making it practical, approachable, and useful.

As our Digital Adoption & Enablement Specialist
, you’ll help employees across Canfor get more value from the digital tools and platforms they use every day. Working across corporate and operational teams, you’ll connect technology to real business needs, build digital confidence, and help turn new capabilities into better ways of working. This includes tools such as Microsoft 365, Microsoft Copilot, AI capabilities, and enterprise platforms supporting our operations.

If you enjoy connecting people, technology, and business needs while finding practical ways to improve the employee experience, this could be a great fit for you.

A day in the life of a Digital Adoption & Enablement Specialist will include:

Partnering with teams to understand how they work and identify opportunities to make better use of existing digital tools and platforms.

Helping employees build confidence with AI, Microsoft Copilot, Microsoft 365, and other enterprise applications.

Translating digital capabilities into practical, easy-to-understand business applications.

Creating engaging learning materials, job aids, communications, knowledge articles, and real-world use cases.

Facilitating demonstrations, workshops, and learning sessions for employees across the organization.

Identifying adoption barriers and collaborating with employees, business leaders, application owners, and technology teams on practical solutions.

Using data and employee feedback to identify trends, opportunities, and areas for improvement.

Supporting continuous improvement initiatives that simplify processes and improve how work gets done.

Sharing success stories and examples that demonstrate the value of digital tools across Canfor’s operations.

For this role, you’ll come equipped with:

3 to 5 years of experience in digital adoption, technology enablement, business process improvement, training, communications, business analysis, organizational change, or a related field.

Education in business, technology, communications, education, organizational development, or a related discipline, or an equivalent combination of education and experience.

Experience working with enterprise digital platforms, SaaS applications, Microsoft 365, or similar business technologies.

An understanding of AI, Microsoft Copilot, and modern digital workplace technologies.

Strong written and verbal communication skills, including the confidence to facilitate workshops, deliver presentations, and engage with diverse audiences.

Strong problem-solving skills, curiosity, and the ability to connect technology with practical business needs.

Comfort working with data and the ability to interpret information and clearly communicate meaningful insights.

Strong relationship-building skills and a customer-focused approach to helping others learn and adopt technology.

The ability to balance multiple priorities while working both independently and collaboratively.

Change management experience, with a Change Management certification considered an asset.

Experience in manufacturing, forestry, industrial operations, or a similar environment is an asset, but not required.

Working with us

This role supports teams across Canfor’s North American operations and may require approximately travel. The position follows Canfor’s hybrid work model, with a minimum of three days per week in the office.

If you’re curious about what’s possible, energized by helping people get more from technology, and ready to turn digital tools into practical business value, we’d love to…

Specialist, Digital Adoption & Enablement