Business Systems Analyst

Location:

Canada (Remote)
Contract Type:
One-Year Full-Time Temp Role (Potential for extension or conversion subject to funding)

Reports To:

Head of Operations & Finance

Start Date:

ASAP
Compensation: CAD $ 90,000-110K
Final date to receive applications:
This recruitment is on a rolling basis. Candidates are considered as they apply, until the opportunity is filled.

The Role  This is a high-impact role for an intrapreneurial, natural collaborator, problem-solver, and hands-on implementer, who thrives in a small, dynamic organization. The Business Systems Analyst will lead the day-to-day execution of Canopy’s business system initiative, working in close partnership with the Head of Operations & Finance, who provides strategic direction and portfolio oversight, and coordinating support from the Operations Manager and IT Coordinator to get the work done.

The role serves approximately 65 staff across the organization. We are looking for someone motivated by Canopy’s mission and the opportunity to transform core systems for greater efficiency, collaboration, and impact through combining business acumen and analytical rigour with human-centered design sensibility.
The role will focus on the operationalization of a Salesforce overhaul, the rollout of new accounting systems, and the design of accompanying tools needed for overall revenue reporting. It will also lead the development of an intranet and knowledge management platform, establish a document management infrastructure, and improve internal online communication channels across the organization.
Across each of these work streams, the Business Systems Analyst applies design thinking and process improvement methods to identify user needs and co-design solutions with staff. They bring a change management lens to implementation — ensuring staff are engaged, enabled, and supported through transitions — and have the project management skills to coordinate delivery across work streams.
The Business Systems Analyst partners closely with Impact teams, Development, FUNCounting, Monitoring, Evaluation, and Learning (MEL), Culture and Engagement, and external partners to ensure systems are fit for purpose, intuitive, and scalable.
This role is well-suited to someone with a passion for socio-environmental impact, who loves working with users and organizing data, and has a proven ability to co-design and deliver solutions to complex problems in a fast-paced start-up-like environment.

Key Responsibilities   Support organization-wide business systems improvements across key work streams:
Salesforce for fundraising and campaign data, intranet and knowledge management, document management and internal communication channels, and accounting systems.
Support the rollout and adoption of a redesigned Salesforce used by Impact and Development teams through coordinating configuration, data readiness, migration, and integrations related to Salesforce, accounting and other operational systems.
Lead the design and implement a new intranet and knowledge management platform to be used by all staff.
Coordinate the design and delivery of improved document management and online communication channels.
Support FUNCounting in revamping accounting systems and related tools.
Develop documentation, guidance, training materials, and communications that apply change management and user experience principles to drive staff adoption.
About You  We are looking for motivation and potential backed by tangible experiences that demonstrate said motivation and potential. You are entrepreneurial, highly relational problem-solver who works nimbly, learns quickly, and are driven by the challenge of helping an innovative organization scale its impact. You work with equal comfort in ambiguity and in…