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Data Analyst, Business Intelligence, CRM Systems & Management, Business Systems & Technology Analysis -
Business
Data Analyst, Business Intelligence, CRM Systems & Management, Business Systems & Technology Analysis
Job Description & How to Apply Below
As Data Operations Analyst, you will own reporting workflows centered on Salesforce while working with Finance, Sales, and customer-facing teams. Your analysis will support usage and revenue KPIs, executive dashboards, quarterly business reviews, and board reporting. The role values independent ownership, cross-functional collaboration, and data quality improvement.
Key Responsibilities:
Extract Salesforce data for usage and revenue KPIs
Analyze ARR, pipeline, churn, retention, and product adoption
Maintain recurring and ad hoc operational reports
Deliver timely reporting for leadership and board needs
Surface patterns, root causes, and improvement opportunities
Requirements:
Three-plus years in SaaS or technology data environments
Large dataset, relational database, and SQL experience
Experience leveraging AI-assisted analysis and reporting tools
Strong analytical, problem-solving, and communication skills
Ability to manage priorities and collaborate across teams
Apply SQL, Salesforce extraction, SaaS metrics, and clear communication to deliver dependable reporting at Traction Rec.
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