Customer Website Success Specialist

Support customers remotely as a Website Success Specialist at Leap Tools, using CMS expertise, communication, and creative problem-solving.
You will help Roomvo customers create effective websites through Leap Tools’ CMS platform. As a product expert, you will recommend tailored solutions, provide hands-on training, and guide clients through platform updates. Your customer conversations will also inform product improvements and web-team processes.

Key Responsibilities:

Help customers create websites through the CMS platform
Recommend solutions that strengthen customers’ digital potential
Demonstrate Roomvo tools supporting daily customer operations
Deliver custom demos and strategic consultations
Provide training through email and phone
Requirements:
Customer-facing experience in retail, hospitality, or technology
Strong written and verbal communication skills
Creative problem-solving and critical-thinking abilities

Experience with web-building platforms such as Wix or Word Press
Basic understanding of SEO best practices
Bring customer relationships, CMS experience, and organized communication to Leap Tools’ remote-first Roomvo team.