IBM FileNet Developer

The person will be responsible for IBM File Net / Enterprise Content Management application development, enhancement, maintenance and production support. The role requires hands-on experience in IBM File Net, IBM Content Navigator, Java/J2EE and Unix, with exposure to incident, service request and change processes using a Service Management tool.
Key Accountabilities   Understand business requirements, incidents, service requests and change requests related to IBM File Net and enterprise content management applications.
Develop, enhance, configure and support File Net components, repositories, workflows, document classes, metadata and security configurations.
Configure and support IBM Content Navigator desktops, repositories, searches, viewer behavior, teamspaces, menus and plug-in components.
Develop and maintain Java/J2EE components, utilities, APIs, integrations, batch jobs and support scripts.
Perform Unix/Linux support including log analysis, shell commands, script execution, permission checks and deployment validation.
Troubleshoot document upload/download, search, repository access, workflow processing, viewer behavior, application errors and integration failures.
Write and execute unit tests and support SIT/UAT, regression testing, deployment verification and post-production validation.
Coordinate with the technical lead, business users, application owners, infrastructure, database, middleware and vendor support teams.
Prepare technical notes, configuration updates, SOPs, knowledge articles, deployment steps, release notes and handover documents.
Follow coding standards, secure development practices, access control and incident/change management processes.
Use Service Now, Jira, BMC Remedy or equivalent for incident, request, problem and change tracking.
Contribute to stability, recurring issue reduction, knowledge transfer and continuous improvement.
Experience Required   Good communication skills with business users, technical teams and support stakeholders.
Minimum 4-6 years of IT experience in IBM File Net development, enhancement or support.

Experience with File Net P8, Content Platform Engine, object stores, document classes, metadata, security, workflows and search.
IBM Content Navigator configuration, repositories, desktops, search templates, viewer troubleshooting and plug-in/customization support.
Java/J2EE including servlets, JSP, REST/SOAP, XML, JSON and integration concepts.
Unix/Linux commands, log analysis, permissions, shell scripting basics and deployment support.
L2/L3 support, root cause analysis, defect fixes, minor enhancements and production issue resolution.
Web Sphere, JBoss or Web Logic knowledge preferred.
Service Now, Jira, BMC Remedy or equivalent experience is desirable.
Technical documentation, runbooks, release notes and knowledge articles.
Ability to work independently with onsite/offshore teams.
Technical Skills   IBM File Net Content Manager / File Net P8, Content Platform Engine, object stores, document classes, metadata, security, lifecycle, workflow and search.
IBM Content Navigator administration and support.
Java/J2EE, servlets, JSP, REST/SOAP, XML, JSON and APIs.
Unix/Linux, shell scripting basics, log analysis, permissions and deployment validation.
Web Sphere, JBoss or Web Logic, JVM basics and server logs.
Database and SQL basics, repository connectivity and DBA coordination.
Content migration, document ingestion, metadata utilities and batch processing preferred.
Git, Azure Dev Ops, Jenkins or equivalent tools.
Security and compliance for document repositories and audit trails.