Information Technology - Senior​/SD Systems Analyst, Omni Technology

It's what we do and how we do it — together.

It's working alongside world-class talent in pursuit of world-class results.

It's maximizing your potential in a high-performance culture.

It's knowing that wherever you are, you belong.

It's elevating your world — and the world of those who love and will love Aritzia.

It's You. And an endless runway of opportunity.

With a Global Support Campus in Vancouver and additional Support Office hubs in major cities across North America — including Toronto, New York, Los Angeles and Seattle — our workplace network is strategically designed to support our People and serve our Clients a frictionless experience. So, you can do what you do best — with us.

THE TEAM
The mission of the Omni Technology team is to design, build, deliver and operate robust, efficient and scalable technology solutions that align with our omnichannel ambitions.

THE OPPORTUNITY
Aritzia is growing, and our Omni Technology team is growing with it. This is a unique opportunity to be part of the team responsible for architecting, designing, implementing, and continuously improving the technology that enables seamless, connected experiences across every channel. As the Senior Solution Systems Analyst, Omni Technology, you are an expert in SAP SD and will turn business requirements into solutions, acting as the liaison between the Technology and Omni teams, while playing a crucial role in requirements documentation, testing, deployment, and ongoing management of Aritzia’s Payment Systems and SAP SD.

With the skills you gain in this role, the opportunities are endless – from a rewarding career in Technology to continued growth and development with Aritzia.

THE ROLE
As the Senior Solution Systems Analyst, Omni Technology, you will:

Support with identifying and delivering innovative technology solutions that enable the business needs of our Omni team for today and tomorrow.

Translate business requirements into a scalable, user-centric technology design.

Ensure the solution design intent is realized and works seamlessly with existing systems and infrastructure.

Implement structured testing to ensure functionality and to identify and address deficiencies.

Contribute to the smooth and efficient deployment of Omni technology solutions.

Provide excellent and reliable proactive and reactive support for Omni technology solutions.

THE QUALIFICATIONS
The Senior Solution Systems Analyst, Omni Technology has:

Proven skills, certifications, education and/or experience in:

Prior Systems Analyst, Architect or Developer experience with SAP ECC

Proven ability with SAP SD enhancement using custom fields, custom logic, customer exits, Add-Ins and/or ABAP

Deep hands-on experience with SAP SD, including sales order management, pricing, ATP, deliveries, billing, cancellations, returns, refunds and integration with Finance and Logistics

Strong understanding of retail and omnichannel processes including ecommerce fulfillment, store transactions, cancellations, returns, exchanges, partial shipments, refunds and cross-channel customer journeys;
Oracle POS/Xstore experience is highly desirable

Strong understanding of payment and fraud-processing integrations, including authorization, capture, settlement, voids, refunds, payment references, tokenization and reconciliation;
Adyen and Forter experience is highly desirable

Supporting high-volume ecommerce integrations into SAP SD, including order creation, updates, cancellations, fulfillment status, returns and exception handling across distributed systems

Strong hands-on knowledge of REST APIs, JSON/XML, HTTP protocols, authentication, API contracts, error handling, retries, idempotency and synchronous/asynchronous integration patterns

Working in Agile, sprint-based environments

Ability to…