Maritime Software Implementation Manager

Support maritime customers through software configuration, business process alignment, and training with Wärtsilä’s Digital Port Solutions team. This is a full-time permanent appointment.
The Product Implementation Manager implements the Port Management Information System for customers worldwide. You will configure operational workflows, understand port processes, and engage users throughout onboarding. The position emphasizes standard product functionality, practical problem solving, and successful adoption rather than custom development.

Key Responsibilities:

Align configurations with agreed requirements and product capabilities
Configure marine services, workflows, notifications, and reporting
Identify standard functionality meeting customer requirements
Maintain configuration records, checklists, and training documentation
Collaborate with analysts, project managers, and technical teams
Requirements:
Three to seven years in functional consulting or business analysis
Ability to manage implementation activities independently
Experience engaging customers and delivering user training
Preferred knowledge of port operations or maritime logistics
Preferred experience with SQL, Jira, integrations, or migration
Bring maritime workflow knowledge, functional consulting experience, and practical customer engagement to Wärtsilä’s PMIS implementations worldwide.