Senior Business Systems Analyst – Infrastructure & Developer Platform

Senior Business Systems Analyst – Infrastructure & Developer Platform

The Role
Cogniify is hiring a Senior Business Systems Analyst to support infrastructure and developer platform initiatives.

You will work closely with platform engineering, Dev Ops, security, development and QA teams to translate technical needs into clear requirements, practicalworkflows and self-service solutions.

The role focuses on improving howdevelopers and testers access cloud infrastructure, development environments,CI/CD pipelines and security tools. You will help simplify processes, reduce manual setup and improve developer productivity, while supporting Agile delivery and taking on Scrum Lead responsibilities when required.

What You Will Do

Work with engineering, QA and product teams to gather requirements for cloud infrastructure, environments,CI/CD pipelines, monitoring and access management. Convert needs into epics,user stories and acceptance criteria.

Help define and improveinfrastructure services, self-service provisioning workflows, standard environment templates and developer onboarding processes.

Map current infrastructure and environment setup processes, identify manual work and delays, and defineimproved workflows with platform teams.

Partner with cloud and platform engineers on infrastructure-as-code standards, landing zones and reusableprovisioning templates.

Work with Dev Ops teams to document requirements for build pipelines, deployment automation, artifactmanagement, release gates and environment promotion.

Coordinate with security teamsto incorporate IAM, secrets management, policy controls, vulnerability checksand audit logging into development and infrastructure workflows.

Define and track delivery and adoption metrics such as environment setup time, deployment frequency, changefailure rate, developer onboarding time and self-service adoption.

Create clear process diagrams,documentation, runbooks, service definitions and user guides. Support team training and adoption of new tools and workflows.

Facilitate technical workshops,backlog refinement, sprint planning, testing coordination and release readiness. Act as Scrum Lead when required.

Assess developer platform andcloud tools against business and technical requirements, and supportbuild-versus-buy decisions.

What We Are Looking For

8+ years of experience as aBusiness Systems Analyst, Technical Analyst, Platform Product Owner or similar,including at least 3 years working with cloud, infrastructure or Dev Ops teams.

Strong understanding of AWS,Azure or Google Cloud, including networking, compute, storage and environment provisioning.

Practical familiarity withCI/CD tools such as Git Hub Actions, Git Lab CI, Jenkins or Azure Dev Ops, and infrastructure-as-code tools such as Terraform, Cloud Formation or Bicep.

Working knowledge of Docker,Kubernetes, configuration management and typical software deployment workflows.

Understanding of Internal Developer Platforms, developer portals, service catalogs, golden paths andself-service infrastructure provisioning.

Knowledge of cloud security andSecOps practices, including IAM, least privilege, secrets management,policy-as-code and security or compliance scanning.

Ability to write clear technical requirements, user stories, process flows and acceptance criteria,and communicate effectively with both technical and business stakeholders.

Experience with Agile, Scrum or Kanban delivery, requirements workshops, process mapping and stakeholder coordination.

Ability to use dashboards and metrics to assess developer productivity, platform adoption and deliveryimprovements.

Preferred Experience

Experience with Backstage orother internal developer portals and platform-as-a-product approaches.

Knowledge of DORA metrics,BPMN, value-stream…