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Warehouse Automation Support Engineer

Job in Vancouver, BC, Canada
Listing for: Quest Global
Full Time position Listed on 2026-11-10
Job specializations:
  • IT/Tech
    IT Support, Unix/Linux, Technical Support
Salary/Wage Range or Industry Benchmark: 100000 - 112000 CAD Yearly CAD 100000.00 112000.00 YEAR

Job Description & How to Apply Below

Warehouse automation expertise anchors this Software Support Engineer role at Quest Global, supporting installations on site in Vancouver, British Columbia.
You will resolve escalated issues, monitor component reliability, and help prevent future failures across software and hardware installations. Quest Global seeks a

B.Tech graduate with six months to two years of software support experience. The role requires Linux/Unix, SQL, Java, Python, Shell, and mandatory intralogistics and warehouse automation expertise. Rotational shifts are required, with possible overtime because engineers are deployed  will also maintain documentation, follow escalation processes, and support client service teams with technical capability development.

Key Responsibilities:

Monitor software and hardware reliability metrics by component
Predict potential failures and establish preventive measures
Capture site-specific and new-product technical documentation
Share technical documentation with Client Service teams
Support capable assistant client service manager teams
Requirements:
Relevant

B.Tech qualification
Six months to two years in software support
Linux/Unix and SQL experience
Java, Python, and Shell knowledge
Willingness to work rotational shifts and possible overtime
Use warehouse automation knowledge, reliability metrics, and software troubleshooting to support Quest Global installations in Vancouver.
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