Technology Deployment & Operations Technician; Information Technology C)

Position: Technology Deployment & Operations Technician (Information Technology Support C)
The vancouver school board welcomes applications for the position of:
Technology deployment & operations technician
(information technology support c)
Department  : learning and information technology division

Salary  : $75,966.80 + plus extensive benefits and municipal pension

Hours  : 7 hours per day, monday-friday

This position is 100% in-person at the vsb education centre (1580 west broadway)

The organization: vancouver school board (school district 39)
With deep gratitude and respect, we are honoured to be learning and unlearning on the ancestral and unceded lands of the x ʷ məθk ʷ əy ̓ əm (musqueam), s ḵ wxwú7mesh úxwumixw (squamish nation) & səlilwəta ɬ (tsleil-waututh nation).

At the vsb, we are proud to provide exceptional learning experiences for students. As a large, urban school district, the vsb is one of canadas most diverse school systems and equity and inclusivity are at the forefront of our approach to education.

Throughout the district, more than 7,700 staff work to create learning environments where every student thrives by prioritizing students needs, applying evidence-informed practices, and building relationships. The vsbs culture reflects the diversity of our city. Students enrolled in vsb come from varied backgrounds and lived experiences and are encouraged to explore and share their unique selves and gifts.

Our commitment to students goes beyond academics with students overall well-being and sense of belonging being equally important. As an organization, we strive to build a school system where every student can be their authentic self and succeed throughout their learning journey. In doing this work, we champion equity and accountability by making evidence-based decisions. As a learning organization, humility is our guidepost as we work to continually improve student outcomes in service to them, their families, and the broader community.

For more information about our school district, visit

Responsibilities:

Research, implement, configure, and support cloud, network, endpoint and security applications

Administer users, groups, policies, and permissions.

Install and configures computer and mobile devices, server and directory services, system and application software, network nodes, ip devices, printers, scanners, and other technologies in schools and district locations

Establish standards and procedures and write specifications, scripts and documentation for technical systems

Configure, program and administrate the itsm solution in the district

Implement the district’s printing initiative

Prepare and execute detailed plans for complex multi-functional projects

Research and analyze emerging trends in technology and systems architecture, evaluate alternatives and make recommendations

Provide support, direction and apply advanced troubleshooting techniques to address escalated issues develop and deliver training workshops for technical and end user audiences

Liaise with stakeholders, lit teams, vendors, contractors and other third parties as required to support district services

Perform information technology support to the division

Performs other related duties as required

Qualifications:

Completion of grade 12 plus over two (2) years' full-time of combined post-secondary education in information technology, electronics, electrical and telecommunications.

Minimum five (5) years of experience of progressive experience in a relevant computer systems/technology application development discipline

Experience working in a k-12 education organization an asset.

Advanced skill in implementing, problem solving, and supporting apple and microsoft computer, mobile, directory, server, network, security, and printing & itsm technologies.

Experience with networking, security devices, mac, pc and…