Salesforce Business Analyst Senior Associate

Salesforce requirements gathering and configuration define this Senior Associate role k directly with clients and technical teams across solution delivery.

As a Salesforce Business Analyst, Senior Associate, you bridge business stakeholders and technical teams. You will understand client needs, facilitate workshops, and shape Salesforce solutions. The work spans user stories, process flows, declarative configuration, testing, deployment, and change management.

• Lead requirements sessions with business and operational stakeholders
• Facilitate discovery, requirements, and design workshops
• Translate needs into user stories and acceptance criteria
• Configure Salesforce workflows using declarative, low-code tools
• Maintain traceability artifacts supporting delivery governance

• Two or more years using Salesforce for analysis or configuration
• Bachelor’s degree in business, commerce, or information systems
• Experience gathering requirements and engaging stakeholders
• Knowledge of Salesforce data models and workflow configuration
• Salesforce certification or motivation to pursue one

Apply Salesforce analysis, stakeholder engagement, and declarative configuration skills to client transformation projects at PwC.