Account Manager

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This range is provided by Axis Insurance. Your actual pay will be based on your skills and experience — talk with your recruiter to learn more.

CA $55,000.00/yr - CA $60,000.00/yr

This is a hybrid role requiring three days per week in the office.

The Axis Insurance Group dares to be Elite. We strive to be the best in our industry, helping people protect what matters most to them. We innovate. We collaborate. We push ourselves, and one another, to be more than we were the day before. To work with us means approaching each day with a passion for what you do, knowing that you make a difference – to your clients, to your colleagues, to yourself.

We’re looking for people who are continuously growing – from Good to Great, from Great to Elite.

We’re looking for YOU.

As an Account Manager, a typical day might include:

• Collaborating with the BSAA Personal Insurance team, proactively obtains underwriting information from potential and renewal clients
• Demonstrating and applies knowledge of binding authorities & insurer portals
• Creating and sending submissions to underwriters (where re-marketing is required)
• Liaising with clients on the status of their request for coverage or renewal
• Presenting quotes and/or renewals and endorsements to client, obtaining orders and binds coverage with underwriters
• Maintaining a technical and service-oriented relationship with the clients and underwriters
• Keeping Account Executive(s) up to date on the status of client accounts
• Providing friendly, professional service to customers and internal stakeholders
• Handling routine customer and Account Executive inquiries/concerns in a timely manner and to an agreed upon Practice Group standard
• Issuing invoices, endorsements, policy documents, etc
• Handling claims, including reporting to insurers, inputting new data, and updating clients on claims status
• Managing daily administration of accounts, including: correspondence; review of policy wordings, and issuance of new/renewal documentation
• Working Accounts Receivable lists
• Maintaining expiration lists and abeyances
• Ensuring all documentation are accurate and accounts are kept in an orderly manner
• Learning, growing, and pushing past barriers
• Living with integrity
• Taking ownership of your work and actions
• Staying on top of priorities and managing expectations
• Paying attention to the little things that make a big difference
• Working behind the scenes to ensure an exceptional customer experience

• Minimum 2-3 years’ of Personal Lines insurance experience, consistently meeting internal core competencies
• General Insurance Agent Level II license through the Insurance Council of British Columbia or equivalent license in the individual’s province of residence, with the ability to obtain a British Columbia license
• A Level I license is acceptable with commensurate experience &/or active pursuit of a Level II license
• Active pursuit of CAIB, CIP, CRM, or other insurance designations, considered an asset
• Experience in Applied Epic broker management system
• Post Secondary Degree considered an asset

• Fun! From team-building activities to contests and giveaways, holiday parties to virtual/in-person social events, we believe in building connections, knowing that a happy team makes a happy workplace!
• Work/Life Balance. We offer competitive vacation time and flex work options, meaning more time for you to get out and do YOU

We’re excited to meet YOU!

Axis Insurance Managers Inc. is committed to fostering a culture of mutual respect and inclusion, recognizing that our success is enhanced by diversity. We seek to recruit, develop, and retain top talent from a diverse candidate pool.

• Entry level

• Full-time

• Sales and Business Development

• Insurance

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