Job Type Temporary, Full-Time
Duration 14 months
No. of positions 02
Remote Type Hybrid
Location Vancouver, Canada
Posting Range $45,000 - $82,100
Family is part of Definity, a Canadian, multi‑channel, property, and casualty insurance company whose success is founded on our family of companies’ long history of delivering a superior experience for those who count on us. We’re proud to help our customers, broker partners, employees, and communities adapt and thrive in a world of constant change. Our success in transforming into a digital leader in our industry is driven by a talented and engaged team with a passion for innovation and high performance.
To us, a seamless user experience is as important as the people behind it. That’s why we hire the most service‑oriented individuals in BC and empower them with the tools they need to wow both our broker network and their clients. If a vibrant atmosphere with great people and an ambitious culture sounds like your kind of fit, apply to join us today.
Our ambition is to be one of Canada’s leading and most innovative P&C insurers. Come be a part of our journey, and love what you do.
Family offers flexible, hybrid work experience where employees work from the office and virtually depending on the type of work they are doing and who they are working with. Bring your true self and be a part of our journey. It’s better here.
What can you expect in this role?Reporting to Property Underwriting Team Leader, the Junior Property Underwriter provides detailed underwriting and risk analysis for Family Insurances’ personal lines products.
The incumbent responds to product/procedural questions from underwriters and brokers; provides guidance for complex new business, participates in post‑loss underwriting reviews, and reviews claim referral cases in accordance with the Company’s philosophy. The Junior Property Underwriter shares responsibility for risk selection, rating, and customer service with brokers and partners.
Responsibilities- Accept, reject, endorse, renew or cancel contracts following company underwriting policies/procedures, applicable laws and regulations, based on assigned authority level
- Answer inquiries and make recommendations to brokers through verbal and written correspondence
- Responsible for guiding and directing brokers on the use of the functional application of the Company’s point‑of‑sale system
- Develop and maintain relationships with assigned broker groups to develop a stable and profitable book of business
- Understand and communicate underwriting business rules and guidelines
- Participate in post‑loss underwriting reviews and review of claim referral cases in accordance with the Company’s philosophy.
- Provide training to brokers on underwriting matters
- Assist manager with special projects as assigned
- 1-2+ years’ experience as a personal lines underwriter or related industry experience
- Must have a minimum General Insurance Salesperson Level 1 License. A General Insurance Agent Level 2 License is preferred.
- Demonstrated knowledge of MS Office suite (Word, Excel, Outlook)
- Proactive problem‑solver and able to recommend solutions
- Work independently and as part of a team
- Interpret and effectively communicate complex information
- Strong verbal and written communication skills across all communication settings
- Understand insurance practices and principles, current market trends and the value of customer service relationships
We encourage you to apply! If you don’t have this exact experience, but you know you have what it takes, be sure to give us more insight through your application and cover letter. We know from experience that a candidate doesn’t need 100% of the qualifications listed to bring incredible value to our team. We’re actively seeking diverse backgrounds and perspectives to help us make insurance better.
At Family, inclusion, diversity, and equity aren’t just “nice to have” — they’re essential to our success.
- Company share ownership program
- Retirement savings program with company‑matched RRSP contributions
- Generous time…
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