Casualty Underwriter

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Are you looking for a caring, collaborative, values-driven workplace with inspiring teammates and leaders? Do you have the ambition and desire to be the best and thrive at the most impactful global insurance provider in the world? Look no further than Zurich Canada.

If you have experience in insurance underwriting, customer relationship management, or a related field and are looking for a new challenge, we would love to hear from you.

Zurich Canada is currently looking for a Casualty Underwriter in our Vancouver or Calgary office to analyze and underwrite new and renewal business, regularly interact with the market, and deliver exceptional service to customers.

Reporting to the AVP Liability Manager, Western Region, you will work closely with agents, brokers, and customers to understand their insurance needs, support sales initiatives, and ensure underwriting guidelines and risk assessment standards are met. You will use The Zurich Way of Underwriting Framework within delegated authority, supporting both retention and new business growth while gaining hands‑on experience in a collaborative environment.

This is a unique opportunity to build your knowledge and experience for the future in a supportive environment where your voice matters.

This posting is for an existing vacancy.

Zurich Canada uses artificial intelligence–enabled tools to support certain aspects of the recruitment process, including the initial review and screening of applications. Artificial intelligence is not the sole basis for candidate shortlisting or selection. All hiring decisions are reviewed and made by qualified hiring professionals.

Zurich follows a hybrid work model requiring three days per week of in‑person presence, which may include time in the office or market‑facing engagements.

• Administer and monitor underwriting rules, rating manuals, and insurance laws/regulations.
• Build and maintain relationships with distributors (agents and brokers) to support business retention and growth.
• Collaborate with business line representatives to support customer needs.
• Identify and qualify new business and renewal opportunities.
• Analyze exposures, measure risk, and negotiate terms and conditions.
• Calculate and quote target prices using Zurich’s underwriting tools.
• Promote Zurich’s products and services to agents, brokers, and customers.
• Support sales culture as a Help Point for distributors and clients.
• Participate in sales meetings and target account planning.
• Update systems with details of broker/client visits and account statuses.
• Provide technical expertise and clear explanations for underwriting decisions.
• Resolve technical and operational issues by referring to policies and procedures.
• Ensure compliance with legal and regulatory controls governing work practices.
• Travel for business and work extended hours during peak periods, as required.
• Maintain a valid driver’s license.

Required:

• High School Diploma or Equivalent, with 1 or more years of experience in Insurance or Market-Facing areas (Claims/Underwriting Support, or relevant experience for specialized lines)

OR

• High School Diploma or Equivalent and 2 or more years of experience in Claims or Underwriting Support area

AND

• Knowledge of the insurance industry and the legal/regulatory environment
• Understanding of underwriting philosophy, techniques, and filing regulations
• Strong verbal and written communication skills
• Relationship-building, active listening, and negotiation skills

Preferred:

• Bachelor’s Degree with 1 or more years of underwriting experience
• Financial acumen and analytical skills
• Presentation skills and a solutions/service orientation

Compensation for roles at Zurich varies depending on a wide array of factors including but not limited to the specific office location, role, skill set, and level of experience.

The salary range provided is a nationwide market range and has not been adjusted for the applicable geographic differential associated with the location where the…