Senior Claims Manager - Auto Insurance BC

Lead the Auto Insurance Claims team at Square One in Vancouver, BC, as a Senior Claims Manager. Your expertise will drive innovative, customer-focused claims solutions across the province.

This full-time role is integral to evolving claims strategies and developing a robust auto insurance framework. With a focus on effective team leadership and operational efficiency, you will modernize traditional processes while ensuring compliance with BC regulations. Your analytical skills will play a critical role in stakeholder communication and decision-making.

Key Responsibilities:

• Recruit and train high-performing claims adjusters

• Establish performance standards and operational KPIs

• Design comprehensive claims procedures for compliance

• Enhance Square One’s claims system and technology integration

• Cultivate relationships with repair and service vendors

Requirements:

• 8–10 years experience in auto claims adjusting

• 5 years in a leadership position within BC auto insurance

• Valid Level 2 or Level 3 Adjuster License

• Established network of automotive service contacts

• Proven success in technology-driven efficiency improvements

Apply your leadership and expertise to shape a modern claims environment at Square One.
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