Personal Lines and Autoplan Advisor - InsureBC (University) Insurance Services

The Opportunity

We are seeking a full-time Insurance Advisor for our office located on UBC Campus. In this role, you will provide exceptional front-line customer service for Personal Lines and Autoplan policies, actively support client retention and account development, and handle quotes and placement for new business as needed. The ideal candidate will have a level 1 insurance license, experience in the insurance industry, and be fluent in Mandarin or Cantonese.

• Responsible to help with ICBC walk-in clients, ICBC Batching and Stock Orders
• Manage a book of business and strong client relationships through contact via phone, letters and emails
• Manage and process policy renewals on a timely basis and maintain high levels of client retention
• Provide insurance quotations by engaging with clients to determine their needs and provide expert advise to ensure the best coverage for them
• Educate clients on coverage options, policy terms, and insurance regulations
• Assist other staff as needed and perform other duties as required
• Maintain accurate records and documentation
• Generate new business leads and retain existing clients through excellent service
• Stay current on ICBC regulations and industry trends

• Level 1 Insurance license or willing to obtain
• Minimum 6 months previous experience with ICBC autoplan and Personal Lines
• Strong verbal and written communication and problem solving skills
• Ability to multi-task and work efficiently in a fast-paced environment
• Flexible schedule and team-oriented mindset with a commitment to superior client service
• Proficiency in MS Office Suite and insurance management systems
• Working knowledge with broker portals
• Fluency in Mandarin is preferred

• Competitive salary + Commissions
• Supportive and collaborative work environment
• Opportunities for professional development and career growth
• Vision and Dental care
• Extended health
• Life Insurance
• Optional Critical Illness
• Employee Assistance Program

At InsureBC, we strive to redefine insurance by combining cutting edge technology and exceptional service. We've expanded to over 100 offices in BC and launched one of BC's first digital agencies in 2017. With a team of over 1000 professionals across diverse disciplines including underwriting, marketing, accounting, HR, payroll, we're growing faster than ever.

InsureBC is proud to be an equal opportunity employer. We celebrate diversity and are committed to creating an inclusive environment for all employees. We offer opportunities for continuous learning and professional development where employees can reach their full potential.

Applicants must be legally able to work in Canada for our company.