Account Manager

Salary Range: $80,000.00 To $95,000.00 Annually

Axis Insurance Managers Inc. dares to be Elite. We strive to be the best in our industry, helping people protect what matters most to them. We innovate. We collaborate. We push ourselves, and one another, to be more than we were the day before. To work with us means approaching each day with a passion for what you do, knowing that you make a difference – to your clients, to your colleagues, to yourself.

We’re looking for people who are continuously growing – from Good to Great, from Great to Elite.

We’re looking for YOU.

• Proactively obtaining underwriting information from potential and renewal clients
• Creating and sending submissions to underwriters (where re-marketing is required)
• Liaising with clients on the status of their request for coverage or renewal
• Presenting quotes and/or renewals to clients, obtaining orders and binding coverage with underwriters
• Maintaining a technical and service-oriented relationship with clients and underwriters
• Keeping the Account Executives up-to-date on the status of client accounts
• Providing friendly, professional service to customers and Account Executives
• Handling routine customer and Account Executive inquiries/concerns in a timely manner and to an agreed upon Practice Group standard
• Ensuring work is prompt, efficient, and accurate
• Ensuring that clients’ queries and requests are responded to in a professional and timely manner (internal & external)
• Cross Selling and Upselling on existing clients
• Attending client meetings, as required

• Managing daily administration of accounts, including correspondence; review of policy wordings, contracts, & lease agreements; and issuance of new/renewal documentation
• Handling claims, including reporting to insurers, inputting new data, and updating clients on claims status when applicable
• Working Accounts Receivable lists
• Maintaining expiration lists and abeyances
• Ensuring all documents are accurate and files are kept in an orderly manner
• Other duties, as assigned

• Providing marketing and policy rating services
• Liaising with Account Executives to discuss client needs and make recommendations regarding terms and conditions obtained
• Providing ongoing service as required
• Negotiating mid-term changes with insurers
• Preparing submissions to insurers and proposals for clients
• Creating and following up on abeyances and documentation requests
• Attending client meetings, as required

• Providing friendly, professional service
• Making a positive difference to those around you
• Sharing ideas and working with a great team of proactive, innovative thinkers
• Learning, growing, and pushing past barriers
• Living with integrity
• Taking ownership of your work and actions

• Building relationships – with clients, with underwriters, with colleagues … YOU are a people person!
• Staying on top of priorities … YOU know every deadline and live by your To-Do list!
• Paying attention to the little things that make a big difference … YOU dot your I’s, cross your T’s, and check all your boxes to make sure it’s done right ... the first time!
• Managing your time … even in a pressure cooker, with deadlines looming, YOU keep your cool, knowing you’ve got this!
• Proactively getting stuff done … YOU follow up and follow through!
• Working behind the scenes to ensure an exceptional customer experience … YOU know that the customer expects excellence … and so do you!

• Minimum 3-5 years Commercial insurance experience, consistently meeting internal core competencies
• General Insurance Agent Level 2 license in the individual’s province of residence, with the ability to…