Property Claims Leadership at Northbridge

Position: Property Claims Leadership Role at Northbridge
Step into a pivotal leadership role as the Property Claims Director at Northbridge Financial, focusing on customer satisfaction and operational efficiency. This hybrid work model enhances your ability to lead effectively.

In this role, you will direct the claims unit, ensuring that all service and quality objectives meet the high standards expected by Northbridge. Your leadership will not only involve motivating teams but also identifying opportunities for operational improvement. Communicating effectively with claimants and brokers will be a critical part of ensuring a seamless claims experience.

Key Responsibilities:

• Lead and motivate team members to achieve goals

• Oversee the execution of corporate and regional plans

• Refine operational procedures for optimal effectiveness

• Ensure compliance with customer service standards

• Develop strategies to meet regional service objectives

Requirements:

• Educational background in Insurance or related areas

• CIP designation completed or in progress

• At least 10 years in the insurance claims field

• Leadership experience of 5-7 years required

• Strong skills in MS Office Suite

Bring your leadership expertise to Northbridge and make a significant impact on our claims operations.