Senior Project Specialist, Heliship

Time Type:

Compensation:
Salary starting at $72,000, plus eligible benefits, in accordance with experience and internal equity

This posting is for an existing vacancy and not intended to create a talent pipeline

The Senior Project Specialist – Heliship is responsible for the end-to-end coordination and execution of complex, Helicopter project cargo shipments across all modes of transportation, including air, ocean, road, rail, and multimodal solutions. This role requires extensive knowledge of freight forwarding operations, project cargo requirements, carrier capabilities, routing, documentation, pricing, and customer service. The Senior Project Specialist works closely with customers, carriers, overseas offices, agents, suppliers, and internal operational teams to develop transportation solutions and ensure shipments are executed safely, efficiently, and in accordance with customer requirements.
The successful candidate will be highly organized, commercially aware, solutions-oriented, and comfortable managing complex shipments from initial quotation through final delivery.

KEY DUTIES AND RESPONSIBILITIES

Project & Shipment Management

• Manage the complete lifecycle of oversized, out-of-gauge, heavy-lift, and project cargo shipments from initial inquiry through final delivery.

• Develop and coordinate end-to-end transportation solutions across air, ocean, road, rail, and multimodal transportation.

• Review shipment requirements, including cargo dimensions, weight, volume, handling requirements, loading/unloading requirements, and delivery constraints.

• Coordinate complex routings and determine the most appropriate transportation mode and service solution.

• Liaise with carriers, trucking companies, terminals, ports, warehouses, customs brokers, agents, and other service providers.

• Coordinate specialized equipment and services, including flat racks, open-top containers, lowboys, step decks, RGN trailers, cranes, escorts, permits, and specialized handling where required.

• Monitor shipment milestones and proactively identify and resolve operational issues, delays, or changes to the transportation plan.

• Maintain ownership and accountability for shipments throughout the entire process.

Quotations & Commercial Support

• Prepare detailed and accurate quotations for complex project and oversized cargo movements.

• Analyze transportation requirements and develop cost-effective routing and service options.

• Obtain and evaluate rates from carriers, agents, subcontractors, and other service providers.

• Consider accessorial charges, fuel, permits, escorts, handling, storage, equipment, customs, terminal charges, and other project-related costs when preparing quotations.

• Identify opportunities to improve margins while maintaining competitive and commercially viable solutions.

• Support sales and account management teams with operational expertise during customer opportunities and RFQs.

• Participate in customer calls and meetings to understand requirements and present transportation solutions.

Documentation & Compliance

• Ensure all required shipping, customs, transportation, and project documentation is complete and accurate.

• Review bills of lading, commercial invoices, packing lists, certificates, permits, cargo specifications, and other shipment documentation.

• Ensure documentation accurately reflects cargo dimensions, weights, classifications, and special handling requirements.

• Coordinate with customs brokers and internal compliance teams where applicable.

• Ensure shipments comply with applicable transportation regulations and customer requirements.

• Maintain accurate shipment records and documentation throughout the project lifecycle.

Customer Service

• Serve as a key operational contact for…