Order Fulfillment Coordinator

Coordinate Canadian order fulfillment for SWTCH, using shipping, inventory, and customer communication skills to keep B2B and B2C deliveries accurate.

As Order Fulfillment Coordinator, you will own Canadian orders from booking through delivery. Reporting to the Head of Supply Chain, you will work with the Order Fulfillment Lead. The work includes order management, shipping labels, carrier coordination, customer updates, and Fishbowl records.

• Review orders for completeness, addresses, and inventory availability
• Pick, pack, and ship orders accurately
• Create shipping labels and book carrier pickups
• Track orders through committed delivery dates
• Communicate tracking details and delivery delays

• One to three years in fulfillment, shipping, warehouse, or order management
• Experience creating labels and working with parcel and LTL carriers
• Strong attention to detail and task ownership
• Professional written communication with customers
• Comfort using inventory or order management systems

Bring careful order management, carrier coordination, and customer communication to SWTCH’s Canadian fulfillment operations.