Housekeeping & Maintenance Supervisor

Who We Are

For more than 130 years, The Salvation Army has served people in need in communities across Canada and Bermuda. Building on our roots as a world‑wide Christian church, each year we help more than 2 million people, providing necessities such as food, clothing and shelter. In addition, we support people experiencing unemployment, addiction and family challenges. We continually adapt and innovate to meet emerging needs and live out our mission, vision and values of hope, service, dignity and stewardship.

As a faith‑ and values‑based organization, we hire and serve people of all backgrounds and walks of life—there is a place for everyone to belong here.

The Salvation Army exists to share the love of Jesus Christ, meet human needs and be a transforming influence in the communities of our world.

The Housekeeping & Maintenance Supervisor is responsible for coordinating and overseeing the day‑to‑day work of the Vancouver Harbour Light housekeeping and maintenance team.

The incumbent may perform all, some, or similar duties to the listed below:

• Assists the Director of Environmental Services in hiring, orientation, training, scheduling, evaluating and daily performance management of housekeeping and maintenance staff; oversees the approval of payroll, time off requests and other leaves of absence of staff
• Assists with the annual budget, policy development, staff meetings and other department related planning; assists in the development of policies and procedures, safety plans and protocols
• Directs, assigns and monitors the daily work of housekeeping and maintenance staff and ensures compliance with all safety standards and policies & procedures
• Oversees general inventory control of the dept and ordering of supplies; ensures in‑house linen cleaning and distribution; ensures first aid stations are stocked; participates in annual facility inventory update
• Inspects the various areas of the building according to schedules to ensure safety and cleanliness; reports any damage or malfunctioning equipment to the Director; ensures the grounds are in good general appearance
• Maintains the general workorder system and ensures prompt attention to building repair and maintenance needs; maintains housekeeping and maintenance logs, participates in and may coordinate scheduled maintenance procedures; ensures maintenance guidelines are in compliance with warranties and contracts
• Assists in the monitoring and servicing of major building systems and equipment; coordinates with service contractors in the Director's absence
• Participates in the planning of preventative maintenance procedures; recommends and may perform minor repairs to equipment and fixtures; assists in the development of maintenance plans; participates in planning and coordination of renovation projects
• Plans and coordinates schedules, furnishing and office moves, equipment, special projects and events set‑up, etc.
• Check building automation systems for alarms/alerts and take any corrective measure as needed
• Check and prioritize work requests (system) to ensure all work requests have been attended on timely manner
• Ensures monthly pest control contractors check and correct any logged concerns

This role may perform other duties and other accountabilities as required.

Candidates must be comfortable with working in Vancouver’s downtown eastside and in a multi‑program facility. Our programs include community meals, 24‑hour and overnight shelters, residential addiction treatment, a correctional residential facility for men on parole, low‑income housing, and other services.

Typical shifts are 7.5 hours paid time and 0.5 hours unpaid meal break.

• This position works in a 24/7 social services facility, including office, program, and residential areas.
• The performance of the job requires:
• frequent amounts of walking and climbing stairs
• occasional amounts of sitting, and computer use (including repetitive data entry)
• regular lifting of up to 30 lbs. (e.g. client’s box of personal effects)
• continuous monitoring of the environment
• frequent staff and client interaction
• This position may encounter critical incidents, e.g. overdoses,…