Building Manager

This role is to be performed onsite. Remote or hybrid work arrangements are not available for this position.

Schedule: 8:30am to 4:30pm, Mondays through Fridays.

Pay: $69,631.38 per annum, plus Statutory and Lu’ma Paid holidays, Vacation, Benefits and PSPP as per the COPE 378 Collective Agreement.

Union: This position requires union membership.

Posting Date:

Closing Date: Posting will remain open until the successful candidate is selected.

Lu’ma is a Coast Salish word for “new beginnings.” Lu’ma offers a wide range of programs, services and other initiatives aimed at alleviating poverty, improving the overall health of the urban Indigenous community and responding to the evolving needs of Indigenous peoples.

Under the direct supervision of the Director of Asset Management or designate, the Building Manager is responsible for the general upkeep of family housing complexes. This role ensures that buildings and grounds are safe, clean, and well-maintained, while fostering positive relationships with residents. The Building Manager serves as a key liaison between tenants, contractors, and head office, ensuring timely resolution of maintenance issues and supporting a respectful, community‑oriented living environment.

• Perform regular interior and exterior building inspections, cleaning, and maintenance.
• Conduct repairs and upgrades including plumbing, electrical, carpentry, drywall, painting, and general appliance repairs.
• Prepare vacant units for occupancy, ensuring units meet quality and safety standards.
• Respond to maintenance requests, troubleshoot issues, and complete work orders in a timely manner with detailed documentation.
• Open, track, and manage maintenance work orders within the ARCORI system.
• Complete assigned work orders in a timely manner, ensuring all tasks are addressed to standard.
• Enter clear, accurate, and detailed notes documenting work performed, materials used, and any follow‑up required.
• Close work orders promptly upon completion, ensuring all information is up to date and properly recorded.
• Coordinate specialized repairs with external contractors and ensure work is completed to standard.
• Maintain accurate maintenance logs, service records, and inspection reports.

• Maintain the safety and security of the building, grounds, and common areas.
• Monitor buildings and parkades, including assigning and enforcing parking stall usage.
• Check and coordinate testing of emergency systems (e.g., fire alarms, safety equipment) and maintain compliance records for regulatory review.
• Respond to emergency situations by attending on‑site or contacting appropriate emergency services.
• Participate in an on‑call rotation to address after‑hours emergency maintenance issues.
• Report safety, security, or maintenance concerns to the Maintenance Coordinator or designate promptly.
• Maintain strict control and security of master key sets, ensuring keys are stored securely and used only in accordance with organizational policies and access protocols.
• Establish and maintain positive, respectful, and professional relationships with residents.
• Act as a liaison between tenants and head office, ensuring requests and concerns are forwarded to the appropriate department.
• Familiarize new residents with the building, policies, and physical environment.
• Deliver notices (including time‑sensitive information and Notice to Enter) in accordance with Residential Tenancy Act (RTA) requirements.
• Maintain clear, open, and respectful communication with residents, coworkers, and supervisors.

• Accompany contractors on‑site and ensure authorized access to units and common areas.
• Address contractor questions and monitor work progress and…