Janitorial Services Manager: Lead Quality & Client Success

Position:
Janitorial Service Manager

Company Overview:

Brighter Staffing Agency is a leading staffing agency in Vancouver, BC, Canada that specializes in providing top-quality janitorial staff to various businesses and organizations. We are committed to providing exceptional service and ensuring a clean and safe environment for our clients.

Job Overview:

We are currently seeking a highly motivated and experienced Janitorial Service Manager to join our team. The ideal candidate will have a strong background in janitorial services, excellent leadership skills, and a passion for delivering exceptional customer service.

Key Responsibilities:

* Plan, organize, direct, control, and evaluate the daily operations of janitorial and cleaning services to ensure efficient and high-quality service delivery.

* Establish, implement, and monitor cleaning schedules, staff procedures, and operational standards to maintain consistency and compliance.

* Hire, train, supervise, and evaluate janitorial staff, including assigning duties, creating work schedules, and overseeing performance.

* Plan and manage inventory and budget requirements related to cleaning supplies, equipment, and operational needs.

* Conduct regular inspections and quality-control assessments to evaluate service effectiveness and address any deficiencies.

* Respond to client inquiries, feedback, and complaints in a timely and professional manner, ensuring issues are resolved effectively.

* Maintain strong working relationships with clients and collaborate with other departments to support smooth and coordinated operations.

* Ensure adherence to company policies, health and safety regulations, and industry best practices.

* Monitor service trends and continuously identify opportunities for improvement to enhance overall operational efficiency.

Qualifications:

• Minimum of 3 years of experience in a janitorial management role

• Strong leadership and team management skills

• Excellent communication and interpersonal skills

• Proven track record of delivering exceptional customer service

• Knowledge of cleaning supplies, equipment, and techniques

• Ability to work independently and make sound decisions

• Proficient in Microsoft Office and other relevant software

• Valid driver's license and access to a vehicle is preferred

Why Work for Us:

• Competitive salary and benefits package

• Opportunities for career growth and development

• Supportive and collaborative work environment

• Chance to work with a dynamic and diverse team

• Make a positive impact on the community by providing essential services

If you are passionate about delivering exceptional janitorial services and have strong leadership skills, we want to hear from you! Apply now to join our team at Brighter Staffing Agency and be a part of our mission to provide top-quality janitorial services to businesses and organizations in Vancouver, BC, Canada.