Maintenance Manager

Organization Overview

Based in Vancouver, Community Land Trust (CLT) is a social purpose real estate developer focused on creating communities’ people are proud to call home. Established in 2015, CLT is a member of the CHF BC group of social enterprises. CLT stewards its real estate, asset management, development, and finance portfolios with access to shared corporate services of the CHF BC group.

CLT currently has more than 34 co-ops in their portfolio, with more than 2,600 occupied homes and another 1,280 homes in development or under construction in Victoria, Abbotsford, Maple Ridge, Vancouver, Surrey, New Westminster, Burnaby, Coquitlam, Kelowna and North Cowichan.

Over the past 10 years, CLT has grown significantly, building their own real estate, development, asset management, and finance divisions. Today, CLT has a real asset portfolio of approximately $1.25 billion, with $45 million in operating budgets and a team of 48 staff.

Our team of skilled industry professionals is focused on creating and advocating for inclusive communities that residents are proud to call home.

The Maintenance Manager is responsible for the efficient and cost-effective operation of maintenance and repair services across the full portfolio of CLT buildings. This position is for an on-the-ground, hands‑on, collaborative, and accountable working manager who can lead a small team of maintenance technicians and custodial staff.

Reporting to the Director of Housing Operations, the Maintenance Manager works closely with the Property Managers and Building Managers to ensure the smooth and optimal operation of building systems and components while maintaining ongoing compliance with applicable codes and life safety standards. The Maintenance Manager will also ensure that the preventative, corrective and breakdown maintenance, custodial care, and renovations are handled efficiently and in a professional manner.

The major responsibilities of this position include, but are not limited to:

• Manage and delegate routine maintenance work orders and urgent building issues;
  Identify building maintenance needs, plan and oversee building maintenance activities and schedules for daily, preventative and annual maintenance, and ensure that building work is completed on time and on budget
• Recognize and appropriately respond to emergency situations, including but not limited to providing input and assisting with developing after‑hours response and participating in on‑call after‑hours emergency rotations
• Provide leadership, direction, mentoring, and recognition for direct reports;
  Lead weekly team meetings and monitor tasks to ensure work is on track

• Oversee security and entry systems to ensure that they are updated on a timely basis
• Ensure routines and logbooks are accurate and up to date by overseeing maintenance records and providing reports on work orders status

• Contracting and supervising temporary or third‑party personnel to ensure duties are effectively performed
• Provide input and assist in creating, maintaining and updating building policies, procedures, and budgets
• Provide operational support for new buildings added to the portfolio, ensuring seamless integration and ongoing maintenance to uphold performance standards.
• Recommend and assist with capital upgrades and projects

• Ensure that buildings meet applicable codes and life safety standards, have necessary permits and pass inspections

• Conducting regular health and safety risk assessments to identify building/equipment hazards
• Communicate with contractors and other parties involved with repair and maintenance activities
• Work closely with the Property Managers and Building Managers on conducting in‑unit pre‑move out inspections, and coordinating work relating to member move‑ins/move‑outs
• Bring forward issues and risk management concerns for review to the Director of Housing Operations and Building Managers
• Actively participate in the positive development of other facilities and maintenance team members and the development of technical knowledge within the team
• Other related responsibilities as required

• Post‑secondary education in building maintenance,…