Manager, Management

The Manager is responsible for and accountable for the day-to-day Front of House (FOH) operations, ensuring the floor is well-managed, the team is supported, and every guest receives a high-quality experience.

The Manager is responsible for maintaining strong floor coverage, managing labour throughout the shift — including staff cuts when appropriate — and ensuring the overall flow and energy of the room is running smoothly.

As the Manager, you’ll also be responsible for completing end-of-day reports and ensuring the restaurant is properly closed and ready for the next day.

Responsibilities Operations

• Overseeing day-to-day operations with integrity, consistency, and attention to detail.
• Help deliver a high-quality, genuine hospitality experience for every guest.
• Maintain strong floor presence and ensure the room is operating smoothly throughout the shift.
• Create and manage the FOH schedule, ensuring appropriate staffing levels, coverage, and alignment with business needs.
• Manage labour effectively, making thoughtful staffing adjustments based on business levels.
• Lead the team through clear communication, direction, and follow-up.
• Complete all required end-of-day reporting and closing procedures.

Management Style

• Lead with urgency, accountability, and a positive attitude.
• Take a hands-on approach and lead by example.
• Motivate and support the team while maintaining clear expectations.
• Be present on the floor, anticipate what needs to happen next, and follow through.
• Create an environment where the team feels supported, challenged, and proud of the work they do.

Freehouse Collective Perks

Being part of the Freehouse Collective team comes with some great perks, including:

• 35% off food at Freehouse Collective venues
• 20% off at Barber & Co.
• 40% off facials at Plain Jane Skinbar