AV Specialist

Situated on unceded, traditional and ancestral xʷməθkʷəy̓əm (Musqueam), Sḵwx̱wú7mesh Úxwumixw (Squamish), and səl̓ilw̓ətaʔɬ (Tsleil-Waututh) territories in Vancouver, Canada, Emily Carr University of Art + Design (ECU) is where creativity meets practice. Ranked among the world’s top 30 universities for art and design (QS 2024), ECU is recognized globally for its hands-on, practice-based teaching and learning environment that equips students to experiment, take risks and drive innovation.

Since 1925, ECU has championed bold ideas and emerging talent through a close-knit, studio-intensive setting that connects students with award-winning faculty, cutting-edge facilities, and real-world opportunities. Today, ECU serves more than 2,400 undergraduate and graduate students, along with thousands more through continuing studies, contributing to Canada’s cultural and creative sectors and shaping the future of art, media, design and research.

Having marked our centennial in 2025, ECU continues to ask what art and design can make possible.
100 years in the making, we are shaping what comes next.

The Audio-Visual (AV) Specialist provides comprehensive tier 2 - 3 AV system support across the University. The Audio-Visual Specialist oversees system and device management, tier 2 troubleshooting and resolution, and liaising with vendors and integrators for tier 3 support and service. The Specialist leads equipment upgrades and installations for simple to complex AV system projects, and supervises a team of tier 1-2 CTS staff.

The Specialist collaborates with IT Services, and researches instructional technology developments, proposing solutions to further enhance the University’s learning environment.

• Bachelor’s degree in electrical engineering, or equivalent.
• Minimum of 5 years of AV installation experience, including working knowledge of Creston/Biamp/Extron.
• Or an equivalent combination of education and experience.
• Essentials of Crestron Programming preferred.
• Strong knowledge of AV technical theory.
• Supervisory experience.
• Ability to accurately diagnose and resolve problems.
• Ability to read and interpret electrical, architectural, and signal flow drawings and use electrical and low-voltage installation tools.
• Advanced experience operating both current Mac & Windows operating systems.
• Applied experience with IP networks.
• Physical stamina and mobility to permit lifting, carrying, and moving heavy objects.
• Ability to work both independently, and within a team.
• Strong administrative skills, including knowledge of budget administration.
• Strong supervisory skills.
• Ability to build and maintain effective relationships within the Emily Carr community, and externally with contractors and vendors.
• Excellent verbal and written English skills, with the ability to communicate clearly and professionally.

• Composes correspondence, financial spreadsheets, reports, project presentations, policies and procedures, and other communications Oversees the University’s AV systems and equipment planning, operations and maintenance, including conference equipment, lecture capture equipment, digital signage, sound reinforcement, control systems and all presentation systems on campus.
• Monitors and troubleshoots AV systems to ensure proper working condition and continuous service. Works with a number of remote monitoring tools for networked AV devices such as Crestron, Extron, Biamp, and Cisco. Runs reports, systems maintenance, and programming updates. Works collaboratively with IT Services on troubleshooting networked AV devices.
• Schedules, coordinates, and oversees repair work and new equipment and system installations.…