Communications Specialist

Our Story &

Purpose:

We’re Vancity, a member-owned credit union built on the principles of inclusion and social justice. Since 1946, our relentless commitment to these values has helped us challenge the status quo and break down barriers. We’ve made bold commitments to become net‑zero by 2040 across all mortgages and loans, and we’re actively pursuing strategies in Indigenous banking and financial resilience for our members.

As the largest private sector Living Wage Employer in Canada, we’re proud to be consistently recognized as one of the country’s Top Employers. If you’re ready to join our team of 2,300 diverse individuals, access competitive rewards and benefits, and be part of a greater movement — apply today!

As a Communications Specialist with the Enterprise Communications Team, your primary role will be to support the development and execution of clear, engaging communications that helps Vancity employees stay informed, aligned, and feel inspired by Vancity’s mission. You will create content, including graphics, photos and video, for various internal channels and support internal events and projects. As needed, you will also support external communications to help us share Vancity’s story with our members and communities.

This role is ideal for a detail‑oriented and innovative communicator who enjoys hands‑on content creation and thrives in a collaborative, fast‑paced environment.

This is a Full‑time, Permanent role based at Vancity head office and will report directly to the Director, Enterprise Communications
. While this position provides a hybrid work arrangement, you will be expected to be on‑site for events and business demands.

• Writing and producing internal communications such as announcements, stories, newsletters, FAQs, and presentations
• Producing engaging graphics, images and video to support stories, presentations and other content
• Providing communications support for internal enterprise projects as part of a team
• Producing clear and engaging content for external audiences, when needed
• Supporting the execution of communication plans by coordinating timelines, gathering information, and preparing content for review
• Assisting in maintaining and updating content across internal digital channels to ensure accuracy and consistency
• Conducting communications measurement and tracking analytics to gauge communication effectiveness across channels
• Collaborating with cross‑functional partners to ensure content is well‑informed, aligned, and accessible
• Coordinating logistics for communication‑related meetings, events, and tactical rollouts to support smooth execution of initiatives

• Post‑secondary education in Communications, Public Relations, Journalism, Marketing, or a related field
• Approximately 2–3 years of communications experience in a complex or fast‑paced environment
• Strong writing and editing skills with the ability to simplify complex information for employee‑focused and member‑aligned audiences
• Experience producing content for internal channels such as intranet, email, presentations, and digital platforms
• Experience producing images, graphics and working with video
• Ability to manage multiple projects with strong attention to detail
• Comfort collaborating with cross‑functional partners and building positive working relationships
• Familiarity with basic communications planning, measurement, and content management tools
• Proficiency with Microsoft 365, Adobe Creative Suite and commonly used digital communication and web publishing tools

• Experience with graphic design, video editing, or simple multimedia content
• Knowledge of change management or employee engagement practices
• SharePoint or content management experience

• A Clear Communicator – You translate complex information into accessible, engaging content for employees.
• A Collaborative Partner – You work well with cross‑functional teams and contribute positively to shared goals.
• Detail-Oriented and Organized – You manage multiple priorities while maintaining high accuracy in your work.
• Adaptable and…