Digital Communications Coordinator, Brand Communications

Staff - Non Union Job Category M&P - AAPS Job Profile AAPS Salaried - Information Services, Level A Job Title Digital Communications Coordinator, Brand Communications Department Manager | Brand | Brand and Marketing Compensation Range $5,791.00 - $8,323.42 CAD Monthly

The Compensation Range is the span between the minimum and maximum base salary for a position. The midpoint of the range is approximately halfway between the minimum and the maximum and represents an employee that possesses full job knowledge, qualifications and experience for the position. In the normal course, employees will be hired, transferred or promoted between the minimum and midpoint of the salary range for a job.

Posting End Date March 4, 2026

Note: Applications will be accepted until 11:59 PM on the Posting End Date.

March 15, 2027

At UBC, we believe that attracting and sustaining a diverse workforce is key to the successful pursuit of excellence in research, innovation, and learning for all faculty, staff and students. Our commitment to employment equity helps achieve inclusion and fairness, brings rich diversity to UBC as a workplace, and creates the necessary conditions for a rewarding career.

The Digital Communications Coordinator, Brand Communications works to support the operations of UBC’s institutional brand channels and brand management activities. Working collaboratively across Brand and Marketing, the Communications Portfolio, and the University, the Digital Communications Coordinator’s primary focus is the rollout of the new UBC-Vancouver Digital Signage Service.

This is a fixed-term position with no possibility of extension.

The Digital Communications Coordinator, Brand Communications reports to the Associate Director, Brand Communications, and works collaboratively with a cross-disciplinary team of communications, marketing, technical development, and creative staff within Brand and Marketing and the Communications Portfolio, as well as internal and external stakeholders across the university.

The Digital Communications Coordinator, Brand Communications is primarily responsible for managing the rollout of the new UBC-Vancouver Digital Signage Service. This includes:

• Configuration of the digital signage system (Telemetry
  
  TV) for end-users
• Advising clients on best practice and standards for effective digital signage
• Consultation on the integration of digital signage into communications strategy
• Development of UBC-specific training resources
• Work with internal design and digital teams to build content templates and configure system applications
• Managing digital signage content submissions and managing a curated set of campus-wide content
• Develop and document standard operating procedures for ongoing support and maintenance of the digital signage system

Other responsibilities include, but are not limited to:

• Manage Metadata and quality assurance for UBC’s Digital Asset Management (DAM) system
• Acts as a liaison for the UBC Communicators Network and communications communities of practice

The position must be able to work independently and exercise independent judgement in managing brand communications issues and priorities. Actions and decisions are expected to consider the goals and resources of the University and the Communications portfolio, including as they pertain to brand communications and engagement strategies.

Poorly executed operations and projects can result in loss of stakeholder support, ineffective communications, and/or inefficient use of resourcing and budget and could have a significant impact on the brand equity and reputation of the University.

This position operates cross-functionally within and outside of Brand and Marketing and the Communications Portfolio, and reports to the Associate Director, Brand Communications. The position will also work closely with other communications professionals at UBC, vendors, and other staff from across the university as needed. This position also works independently within established guidelines and standards.

This position may oversee the work of…