Customer Growth Specialist at Branch

Become a Customer Growth Specialist at Branch, where your role focuses on enhancing customer success with cutting-edge AEC design software. Interact closely with users in a flexible, remote setting.

As a crucial member of the founding team, your mission will be to facilitate pilot success with Branch Concept. Your insights into product marketing will play a significant role in shaping the narrative around our innovative platform. By fostering strong relationships with architects and engineers, you will drive the success and growth of our user base.

Key Responsibilities:

• Conduct onboarding and training for pilot users

• Translate user insights into structured feedback for teams

• Create and refine messaging for marketing content

• Recruit and engage new pilot participants

• Collaborate on go-to-market strategies and pricing models

Requirements:

• 3-5 years in product marketing or similar roles

• Strong writing and communication proficiency

• Comfort with setting your path amid uncertainty

• Quick learner with a passion for AEC

• Experience in design or engineering is beneficial

Leverage your marketing skills and customer insights to significantly impact Branch's growth and the future of AEC software.
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