Customer Loyalty Manager

Position: AlgaeCal Customer Loyalty Manager
Shape the future of customer loyalty at Algae Cal as a Customer Loyalty Manager. Focus on personalized marketing across multiple channels, including email and SMS, to drive retention and growth.

In this role, you will lead a marketing team in crafting and executing effective customer journeys. Your expertise in platforms such as Klaviyo and data-driven segmentation will play a key role in optimizing customer engagement strategies. This position offers the potential for career advancement in managing broader loyalty initiatives.

Key Responsibilities:

• Develop and coach the marketing team for success

• Create impactful customer journey campaigns

• Personalize all communications for every customer touchpoint

• Leverage data insights to drive audience segmentation

• Enhance performance using SFMC, Braze, and other platforms

Requirements:

• 3+ years in email or database marketing

• Proven background in automated journey development

• Familiarity with CRM systems like Salesforce

• Strong analytical and problem-solving skills

• Experience in health or supplements is a plus

Bring your passion for customer loyalty and marketing to Algae Cal, where your impact will make a difference.
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