Director, Marketing & Partnerships

Why work for Fairmont Pacific Rim?

• Be part of a progressive hotel that embraces the culture and vibrancy of one of Canada’s most beautiful cities, Vancouver, proudly recognized as a Great Place to Work, and the first hotel in North America to achieve Single-Use Plastic Free Certification
• Opportunity to develop your talent and grow within Fairmont Pacific Rim and across the world!
• A competitive salary, starting from $ per annum
• Create content in a visually striking, design-forward property at the intersection of hospitality, art, fashion, music, food, and wellness
• The opportunity to capture and tell stories across award-winning venues, including restaurants, bars, events, wellness experiences, and guest moments
• Complimentary work meal through our Colleague Dining Program
• Exclusive access to the Pacific Northwest Food & Beverage Discount Program with 50% off at our dining destinations in Vancouver, Victoria, and Whistler
• Travel reimbursement program for a Trans Link monthly pass
• Extensive benefits package including health, paramedical, dental, vision, life and disability insurance for those meeting eligibility requirements
• Company-matched pension plan and ability to enroll in the Group Registered Retirement Savings Plan for those meeting eligibility requirements
• Complimentary hotel stay for newly hired employees with breakfast for two through our BE OUR GUEST program
• Opportunities to participate in sustainability, charity, and community engagement initiatives.
• Access to world-class training, leadership programs, and career development opportunities across a global network.
• Be part of a dynamic, diverse team in a stunning luxury setting where no two days are the same.
• Enjoy discounted room rates at Fairmont hotels worldwide, plus special rates at other Accor properties.

What you will be doing:

• Develop and execute the annual marketing and partnership strategy aligned with business objectives, luxury positioning, and revenue goals.
• Create integrated campaigns that drive demand across guestrooms, meetings and events, weddings, restaurants and bars, spa, wellness, and other revenue-generating experiences.
• Champion the Fairmont Pacific Rim brand through compelling storytelling that showcases the hotel's design, culinary excellence, wellness offerings, art program, and distinctive guest experiences.
• Develop, negotiate, and manage a portfolio of strategic partnerships while identifying new opportunities with luxury, fashion, art, travel, wellness, culinary, and lifestyle brands that strengthen brand awareness and commercial performance.
• Lead signature activations, product launches and VIP experiences, that reinforce the hotel's position as a leader in luxury hospitality.
• Oversee creative direction across digital, social, website, photography, video, advertising, and print, ensuring brand consistency across every guest touchpoint.
• Build and maintain strong relationships with media, influencers, creators, tourism organizations, and key industry stakeholders.
• Manage annual marketing and partnership budgets, measure campaign performance and ROI, and identify opportunities through market trends, guest insights, and competitive analysis.
• Partner closely with Sales, PR, Revenue Management, Food & Beverage, Spa, Events, Operations, and regional marketing teams to deliver integrated commercial strategies.
• Lead, coach, and inspire the Marketing & Partnerships team while fostering a culture of creativity, collaboration, and continuous improvement.

Your experience and skills include:

• Minimum 8 years of progressive leadership experience in marketing, communications, partnerships, or brand management within luxury hospitality, travel, lifestyle, or premium consumer brands.
• Post-secondary education in Marketing, Business, Communications, Hospitality, or a related discipline.
• Proven success developing integrated marketing strategies that deliver measurable business results.
• Demonstrated experience building and managing strategic partnerships with luxury brands and high-profile organizations.
• Strong understanding of luxury branding, consumer behaviour, experiential marketing, public relations, and media relations.
• Expertise in digital marketing, content strategy, social media, website management, and campaign analytics.
• Strong commercial and financial acumen, including budget management and performance measurement.
• Exceptional communication, presentation, negotiation, relationship-building, and project management skills.
• A collaborative leadership style with a passion for coaching high-performing teams.
• An entrepreneurial mindset, exceptional attention to detail, and a commitment to delivering extraordinary guest experiences.
• Proficiency with Microsoft Office and Adobe Creative Suite; experience with CRM and marketing platforms is an asset.
• Flexibility to work evenings, weekends, and special events as business needs require.

Your team and working environment:

At Fairmont Pacific Rim, We Make Special Happen.

This is an…