Senior Manager, Loyalty Programs

Position: Senior Manager, Loyalty Programs at Aritzia
Elevate customer loyalty experiences with Aritzia as the Senior Manager of Loyalty. Lead innovative strategies to enhance customer engagement and drive results in a collaborative environment.

In this key leadership role, you will guide the Loyalty team in maximizing client affinity through strategic program development and personalized experiences. Your expertise in marketing, customer engagement, and enterprise-scale program management will be essential as you collaborate cross-functionally to implement effective loyalty initiatives. Join Aritzia and contribute to a culture focused on growth and excellence.

Key Responsibilities:

• Lead design and delivery of loyalty initiatives

• Strategically translate loyalty plans into operational models

• Drive integration of loyalty into Go-to-Market plans

• Execute personalized campaigns across loyalty touchpoints

• Optimize member engagement and retention through analysis

Requirements:

• Strong background in marketing and customer experience

• Experience in retail or CPG loyalty programs

• Proven ability to execute cross-functional strategies

• Strong analytical skills with program measurement experience

• Excellent communication and stakeholder management skills

Be part of Aritzia's journey in redefining customer loyalty through impactful strategies and experiences.
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