Content Strategist, AI & Storytelling

Survey Monkey is the world’s most popular platform for surveys and forms, built for business—loved by users. We combine powerful capabilities with intuitive design, effectively serving every use case, from customer experience to employee engagement, market research to payment and registration forms. With built-in research expertise and AI-powered technology, it’s like having a team of expert researchers at your fingertips.
Trusted by millions—from startups to Fortune 500 companies—Survey Monkey helps teams gather insights and information that inspire better decisions, create experiences people love, and drive business growth. Discover how at

Survey Monkey is running content like a newsroom, constant output of sharp, specific, unmistakably-us writing: blog posts that take a real stance, campaign copy that earns attention, landing pages that convert, social content that builds audiences, and short-form assets that stretch across every channel we touch.

We’re also a data company with more than 25 years of experience helping organizations make better decisions through feedback. That means our best content doesn't just make an argument and claims, it makes an argument backed by real numbers. This role sits at the intersection of AI-assisted writing and data-informed storytelling. You'll work with data scientists and analysts to find the insight inside the dataset, then turn it into something a human actually wants to read.

This is not a traditional content manager role. It's also not a "prompt engineer" role. It's both, at once: a skilled human writer who has cracked the code on how to get great output from AI tools, and who can move fast without sacrificing the voice, the specificity, or the point of view that makes Survey Monkey content worth reading.

You’ll sit inside the Mar Co team and partner closely with brand, comms, social, product marketing, and our data science team.

• Own content production across long-form (blog, SEO, reports, thought leadership) and short-form (ads, emails, social, landing page copy, in-product messaging) formats
• Use AI writing tools fluently to draft, iterate, and scale — while serving as the final editor and quality check before anything goes out
• Translate briefs, strategy docs, and campaign inputs into structured, brand-consistent prompts and workflows that produce first drafts worth editing
• Partner with data scientists and analysts to find the story inside a dataset — turning survey results, product usage trends, or research reports into clear, compelling narratives that non-technical audiences actually want to engage with
• Take raw numbers and turn them into headlines, frameworks, and angles — not just captions for charts
• Maintain and evolve a library of prompt frameworks, brand guidelines, and content reference material that any AI tool can be pointed at
• Develop and manage a content calendar in collaboration with campaign and channel leads
• Adapt tone and format by channel and audience without losing our voice: the same witty, human, reliable curiosity should read naturally in a Linked In post, a product email, and a 2,000-word report
• Work with brand and creative teams to help ensure AI-assisted output doesn't flatten our personality
• Spot and fix the tell-tale signs of generic AI content before we add to the slop

• 5+ years of content writing experience, with a portfolio that shows range across long-form and short-form formats
• Demonstrable fluency with AI writing tools (we use Claude and Gemini) not as a novelty, but as a core part of your writing process
• A genuine editorial instinct: you know when copy is too vague, too hedged, or too obviously machine-generated, and you fix it without being told
• Proven ability to work with data — you can sit with a spreadsheet, a research report, or a data scientist's findings and extract a point of view worth publishing
• Comfort with data visualization concepts and the ability to write copy that contextualizes and amplifies charts rather than just labeling them
• Experience writing for a SaaS or technology brand, ideally in a marketing context
• Comfort with SEO…