Strategic Communications Manager

We’re Vancity, a member-owned credit union built on the principles of inclusion and social justice.

Since 1946, our relentless commitment to these values has helped us challenge the status quo and break down barriers.

We’vemade bold commitments to become net-zero by 2040 across all mortgages and loans, andwe’reactively pursuing strategies in Indigenous banking and financial resilience for our members.

As the largest private sector Living Wage Employer in Canada,we’reproud to be consistently recognized as one of the country’s Top Employers. Ifyou’reready to join our team of 2,700 diverse individuals, access competitiverewardsand benefits, and be part of a greater movement -.

As a Strategic Communications Manager, you will be primarily responsible for developing and executing Vancity’s communications strategy for internal audiences, ensuring employees are informed, engaged, and aligned with organizational priorities. You will provide strategic counsel to senior leaders, support organizational transformation initiatives, manage issues and crisis communications, and deliver clear, consistent messaging across internal channels. While the primary focus of this role is internal communications, you will also support external communications initiatives as needed.

This role plays a critical part in strengthening employee engagement, helping leaders navigate change, aligning teams around key priorities, and advancing Vancity’s strategic business objectives. We are seeking an experienced communications leader who excels at strategic thinking, stakeholder engagement, executive advisory work, and managing complex communications initiatives.

This is a Full-time, Permanent role based at our Vancity head office and will report directly to the Director, Enterprise Communications . The successful candidate will be expected to work on-site regularly to support collaboration, events, and business needs, with flexibility for hybrid work where appropriate .

• Developing and leading the execution of an integrated communications strategy that supports business goals, transformation initiatives, and brand expression
• Advising senior leaders on communication approaches for sensitive, complex, and high-profile issues
• Overseeing internal and external communications programs to ensure consistency, clarity, and alignment with organizational values
• Managing proactive media relations, public relations initiatives, and thought leadership opportunities for Vancity and its subsidiaries
• Leading issues management and crisis communications activities to mitigate reputational risk
• Supporting strategic stakeholder relations and enterprise brand messaging initiatives
• Fostering employee engagement through transparent,timely, and effective communication programs
• Building strategic partnerships across the organization to support businessobjectivesand organizational priorities
• Identifying project and employee impacts and developing communication plans that support successful change adoption
• Monitoring, measuring, and reporting on the effectiveness of communication strategies, campaigns, and initiatives

• Bachelor’s degree in Communications, Public Relations, Journalism, Marketing, Business Administration, or a related discipline
• Minimum 8-10 years of progressive experience in corporate communications, public affairs, public relations, employee communications, or a related field
• Experience developing and executing enterprise communications strategies across internal and external audiences
• Demonstrated successprovidingcommunications counsel and strategic advice to senior executives and leadership teams
• Strong experience managing media relations, issues management, crisis communications, and reputation management initiatives
• Exceptional written, verbal, presentation, and stakeholder engagement skills
• Experience leading complex communications programs in large, dynamic organizations
• Accreditation or certification through IABC, CPRS, or a related professional organization is considered an asset

• Experience supporting organizational transformation…