Manager, Communications, Communications, Policy and Engagement

Manager, Communications, Communications, Policy and Engagement Job Description

Posted Tuesday, September 1, 2026 at 10:00 AM

Full-time, permanent

Reporting to the director, communications, policy and engagement (CPE), the manager, communications is a strategic business partner working with leaders and program staff across the organization to lead and support critical functions and projects. As a collaborative, perceptive, innovative self-starter, the manager plays a key role in supporting the development and implementation of College of Physicians and Surgeons of BC’s (CPSBC’s) overarching communications policy and engagement plan.

The manager is responsible for providing communications expertise and guidance, and identifying opportunities to advance corporate objectives, including enhanced engagement with key audiences through targeted communications.

The manager, communications will lead simultaneous projects and assignments, manage a social media program, coordinate responses to media inquiries, and identify innovative opportunities to raise awareness about CPSBC’s activities and build its public reputation.

This position has supervisory oversight of four individuals and is responsible for providing department leadership in the director’s absence.

The ideal candidate is an energetic, innovative and reliable communications professional who can actively assess and manage the communications needs of internal and external audiences. This person is a critical thinker who can act quickly and adapt easily to changing demands and competing priorities.

Duties include but are not limited to the following:

• plan, manage and implement communications programs and activities to support all of CPSBC’s departments and programs
• establish and maintain effective, collaborative working relationships with internal and external audiences and partners, including CPSBC leadership and staff, board and committee members, Ministry of Health, health authority and partner agency counterparts
• manage complex issues and protect organizational reputation by leading crisis communications planning
• maintain and manage CPSBC’s brand strategy, and ensure content adheres to established brand and document standards, templates, and editorial style guide
• support the ongoing evolution of communications channels, including identifying opportunities for digital storytelling to educate and build awareness about the CPSBC’s role, mandate and activities
• provide communications leadership and counsel to others across the organization (writing and editing, key message development, presentations, etc.)
• manage CPSBC’s social media program
• coordinate the information collection and publishing process for corporate reports

Work is performed under the general supervision of the director, communications, policy and engagement who provides strategic direction and broad guidance. The manager, communications is responsible for developing communications plans, schedules, budgets and timelines, determining and presenting options for communications planning to other departments, and resolving communication challenges.

While the director is advised and consulted on relevant matters, daily activities are conducted with a high degree of independence. When functioning as project leader, the manager, communications exercises sound judgment on issues, manages competing tasks and priorities effectively and professionally, and determines their own schedule to ensure deadlines are met.

The manager, communication collaborates with and supports other management and staff to achieve communications objectives.

Required skills and qualifications include:

• post-secondary degree in communications, public relations, journalism or related field (graduate degree would be considered an asset), or equivalent combination of education and experience
• five to seven years of related experience in a corporate communications department, including experience with brand and reputation management, social media and supporting organizational change initiatives
• experience working in a regulatory environment, BC’s health-care…