Coordinator, Volunteer Resources

Salary

The salary range for this position is CAD $35.36/Hr.

- CAD $50.83/Hr.

The hours of work, including start and stop times, days off, work area and work site may be subject to change consistent with operations requirements and applicable provisions of the Collective Agreement and statutes. Testing may be required. A criminal record check may be required

Reporting to the Manager, Mission Integration & Volunteer Resources, the Coordinator, Volunteer Resources:

• organizes, coordinates and implements the volunteer program for Providence Health Care
• works closely with staff, volunteers, families and community partners to support meaningful volunteer opportunities
• ensures volunteer programs align with PHC’s Mission, Vision, Values and Mission:
  
  Forward Strategic Plan
• collaborates with the broader Volunteer Resources team to build, develop and enhance volunteer programs
• promotes a safe environment for patients, residents, families, visitors, volunteers and staff

Education:

• Undergraduate degree in a related field.
• Minimum of three (3) years of experience coordinating volunteer resources, preferably in a health care setting.
• Certificate in Volunteer Management, or an equivalent combination of education, training and experience acceptable to the organization.
• Familiarity with Better Impact is considered an asset.

Skills and Abilities:

• Informed and competent understanding of the Mission, Vision, Values and ethical framework of Providence Health Care.
• Personal experience as a volunteer.
• Interest and experience working with a varied client population, including seniors and individuals who are vulnerable or marginalized.
• Ability to engage effectively and courteously with residents, patients, volunteers, the public and staff.
• Ability to communicate effectively, both verbally and in writing.
• Effective presentation and public speaking skills.
• Ability to operate related equipment and software programs, including word processing, spreadsheets, presentation and graphic design software.
• Strong and consistent accuracy and attention to detail.
• Ability to organize, prioritize and manage multiple tasks.
• Sound decision-making skills, active listening skills, flexibility and the ability to work effectively as part of a team.
• Ability to encourage and motivate others.
• Ability to work at different Providence Health Care sites as required

• A competitive salary: The salary for this position ranges from $35.36 to $50.83 per hour.
• Meaningful impact: Your dedication and expertise will directly impact the lives of individuals and the communities we serve.
• Growth opportunities: We welcome individuals at all stages of their career, offering opportunities for professional development and growth.
• State-of-the-art facilities: The new St. Paul’s Hospital and health campus will provide an innovative approach to integrated care, designed to meet the future health needs of patients, families and our communities.
• Inclusive culture: We respect the diversity, dignity and interdependence of all persons and value the cultural richness that our diverse workforce brings to the care of our equally diverse population of patients and residents.

Your Day to Day:

• Develops and implements the volunteer program at assigned site(s) to meet the needs of residents and patients.
  
  Recruits volunteers on an ongoing basis, targeting specific audiences for required positions.
• Works closely with program leaders to understand volunteer needs, develop volunteer roles, and promote the Volunteer Resources program internally.
• Interviews and screens volunteer applicants in a timely and professional manner.
• Provides comprehensive orientation and ongoing training for new and existing volunteers.
• Supervises, supports, monitors and recognizes volunteers, and…