Mental Health and Substance Use Triage Nurse; RN​/RPN), Assessment Treatment Services

Come work as a Mental Health and Substance Use Nurse (RN/RPN), Assessment Treatnent Services with Vancouver Coastal Health (VCH) at the HOpe Centre in North Vancouver, BC! Apply now to join the team!

Within the context of a client and family-centred framework and continuum-based care model and in accordance with established British Columbia College of Nurses and Midwives (BCCNM) professional and practice standards, and the vision, values and policies of the organization, the Mental Health and Substance Use Triage Nurse provides initial client screening related to referral priority and appropriateness of referrals, urgency of needs, and confirmation of the appropriate required service .

Acts as a liaison with other internal and external teams to assess client care needs. Coordinates the site-specific client allocations/assignments based on priority, ensures workload is distributed evenly, and client care needs are met. Follows established standardized client allocation/assignment processes and utilizes established escalation procedures to ensure timely and appropriate client allocation/assignment so as to not delay care provision. Prioritizes daily workload to accommodate urgent client needs and referrals.

As required, provides holistic, evidence-informed nursing care to clients with complex mental health and substance use needs through comprehensive assessment, risk identification and mitigation strategies, and collaborative care planning. Coordinates and monitors treatment and response in partnership with clients, families, and community supports, offering psychoeducation, harm reduction, and medication management. Delivers a range of therapeutic interventions including crisis response, counselling, and motivational interviewing, while maintaining professional documentation and regulatory standards.

Advocates for client rights, liaises with emergency and community agencies, and actively participates in case conferences to address emerging issues. Upholds professional standards through ongoing learning, mentorship, and engagement in quality improvement to enhance team capacity and client care.

This work is framed within VCH’s commitments to our pillars of Indigenous Cultural Safety, Anti-Racism, Equity, Diversity and Inclusion, and Planetary Health.

The hours of work including days off and work area may be subject to change consistent with operational requirements and the provision of the Collective Agreement and applicable statutes.

As per Ministry of Health policy, all health care workers working in publicly-funded health care facilities are required to report their past receipt of certain vaccines or history of certain infections. Collecting these records will allow for offering of any missing vaccines, and for appropriate actions to be taken in the event of any future exposure to a communicable disease or during outbreaks.

For all new hires and appointments to Vancouver Coastal Health, you will be asked to provide this information as part of the onboarding process.

VCH is a world class innovator in medical care, research and teaching, delivering service to more than one million BC residents. At VCH, we embrace thinking boldly, taking smart risks, and "going first" when we believe it will lead to the best possible outcomes for patients and their families. We invite you to join us in creating healthy lives in healthy communities by showcasing our passion for care, connection to the communities we serve and our culture of teamwork that makes VCH a great place to work.

• Comprehensive health benefits package, including MSP, extended health and dental and municipal pension plan
• Grow your career with employer-paid training and leadership development opportunities
• Wellness supports, including counselling, critical incident and innovative wellness services are available to employees and their immediate families
• Award-winning recognition programs to honour staff, medical staff and volunteers
• Access to exclusive discount offers and deals for VCH staff

At Vancouver Coastal Health, our vision of healthy lives in healthy communities inspires us and our values and pillars guide us. We support equitable practices, diverse teams and inclusive environments, which are vital to creating welcoming spaces where everyone can bring their whole selves to work and feel supported. We encourage applications from equity-deserving communities, including Indigenous Peoples and members of racialized groups, people with…