Quality Manager

We’re an employee‑owned global engineering firm.

• Work alongside the Quality Management team to continue to enhance quality management excellence across Canada in accordance with ISO 9001.
• Assume oversight of processes and best practice for quality management on infrastructure projects/programs.
• Plan and perform QA oversight surveillances and audits within Canada and the North American region, including pre‑audit activities, conducting audits (meetings & interviews), preparing reports, and performing post‑audit follow‑ups.
• Support the establishing, managing, maintaining, and implementing of projects’ Quality Policy and Quality Management Systems (QMS), including the Quality Management Plan (QMP) and quality procedures, and assemble and distribute Project Quality Compliance Reports.
• Collaborate and coordinate with Project/Program partners, Team Leads, and Document Control Teams to provide support for quality‑related activities.
• Support, develop, and deliver quality program training and awareness to the project team.
• Perform QA certifications for work product documents, including reviews of contract package documents (using established SharePoint Deliverables Review).
• Determine nonconformance findings, issue corrective action requests (CARs) (when warranted), and monitor the effectiveness of Corrective Actions/Preventive Actions (CAPA) and measures.
• Identify and assess critical quality‑related issues and work with the quality management team to implement preventive measures.
• Develop, review, and maintain Project Quality Records.

• Bachelor’s degree or diploma in a related field.
• ISO 9001 Lead Auditor certification (certification by Exemplar Global or an equivalent ISO‑recognized certification body).
• 10 or more years of experience in quality management within a multi‑disciplinary engineering design organization(s), preferably with ISO 9001 certification.
• Proven experience defining, drafting and refining quality management work processes.
• Knowledge of professional licensing and practice requirements across Canadian jurisdictions.
• Excellent oral and written communication skills.
• Experience working with SharePoint, Excel, Project Wise, BIM
  360 or similar.
• Commitment to continuous improvement and innovation.

• Employees have a stake and a voice in business outcomes through personal and group performance bonuses.

The expected salary range for this position is $118,000 - $144,000.

We seek to promote fair employment procedures and practices to ensure equal opportunities for all. We encourage individual expression in our workplace and are committed to creating an inclusive environment where everyone feels they have the opportunity to contribute.