Translation Quality Reviewer, English

Join a rewarding role as a Translation Quality Reviewer, focusing on the quality of customer service content. This position involves conducting detailed reviews to ensure linguistic accuracy and adherence to standards.

You will perform second-pass quality evaluations, validate assessments, and identify systemic issues in machine translation. Your strong analytical mindset will help in providing qualitative feedback that directly impacts ongoing quality improvement efforts. As tasks are ad hoc, flexibility is key to meeting client needs throughout the year.

Key Responsibilities:

• Conduct second-pass quality reviews for accuracy

• Validate and calibrate assessments for quality

• Identify tone mismatches and terminology issues

• Provide high-level feedback for quality reporting

• Support continuous improvement initiatives

Requirements:

• Native English proficiency (Canada)

• Experience in MT evaluation or localization QA

• Strong knowledge of linguistic QA frameworks

• Excellent detail-oriented analytical ability

• Ability to work independently and give actionable feedback

Bring your expertise in linguistic quality to this dynamic role focused on translation accuracy.
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