Quality Assurance Specialist

We’re looking for motivated, engaged people to help make everyone’s journeys better.

• Monitors quality improvement projects
• Audits implementation of quality system for effectiveness by verifying operation activities to Gate Gourmet, Customer and Regulatory specification
• Monitors corrective action system
• In conjunction with the QA Manager and QA Supervisor, implements the quality system detailed in the quality manual
• Drives prevention vs. detection of defects
• Coordinates actions to prevent the occurrences of nonconformities
• Maintains customer compliance resolution
• Responsible for the maintenance of key performance metrics for the Quality organization
• Controls Food safety and Quality of processing and manufacturing within the business
• Supports customer audits, government audits to meet compliance
• Verifies and ensures company policies and procedures are followed
• Ensures quality specifications and requirements are followed and met
• Responsible for safety, quality and compliance to customer specification
• Trains and monitors employees on proper work procedures to ensure maximum productivity and security with minimum labor and costs

• Preferred college degree in related discipline and knowledge of Food Safety, HACCP and/or Quality Management

• Experience in quality control practices (GMP’s, SOP’s, and HACCP) and quality program control an asset
• Experience working in a high volume, manufacturing, food production, restaurant or catering environment or equivalent experience in the related field preferred
• Experience working in the airline industry would be an asset

Minimum skill requirements:

• Intermediate level Microsoft office tool skills (Excel, Word)
• Knowledge of quality auditing, inspection methods
• Detail oriented
• Strong organizational skills, able to prioritize responsibilities and multi-task
• Strong interpersonal skills, interact well with multiple departments as required
• Able to work with little supervision
• Excellent reading, writing, and oral communication skills

Preferred skills:

• Excellent analytical skills
• Basic statistics calculation, and/or mathematical comprehension
• Project management skills
• HACCP certified and/or Food Safety training a plus

If you want to be part of a team that helps make travel and culinary memories, join us!