Job Description & How to Apply Below
Job Description
Posted Friday, July 24, 2026 at 7:00 AM
Associate Quality Control Coordinator
COMPANY OVERVIEW
Wesgroup started as a family business in British Columbia more than 60 years ago and today is one of Western Canada’s largest private real estate companies with a diversified portfolio spanning across residential and commercial real estate. Wesgroup owns and manages over 4.4 million square feet of commercial and multi-family real estate and has built almost 10,000 homes in communities across BC.
With the active projects in our development pipeline, the portfolio is forecasted to grow to 6.7 million square feet by the end of 2031.
Our operations are vertically integrated, encompassing land acquisition, development, construction, finance, design, marketing, sales, leasing, and property management. We have a long history of looking forward and we are dedicated to conducting business in line with our values of adaptability, accountability, relationships, and observing The Golden Rule without fail.
PROFILE SUMMARY
Wesgroup is seeking a highly organized, customer-focused Associate Quality Control Coordinator to join our Customer Care team in a one-year fixed term position . In this developmental role, you will support the successful delivery of residential homes by assisting with quality control activities, purchaser orientations, possession preparation, deficiency tracking, and customer care coordination.
Working closely with Quality Control leadership, Construction, Sales, Residential Leasing, Accounting, trades, and homeowners, you will help ensure homes are completed to Wesgroup standards, project schedules are maintained, and homeowners receive a positive and professional experience throughout the possession process.
KEY
ACCOUNTABILITIES
Support the preparation and delivery of homeowner orientation appointments by ensuring homes are ready for presentation, deficiencies have been reviewed, and required documentation is complete.
Participate in orientation appointments and assist homeowners, realtors, and designated representatives in understanding home operations, maintenance requirements, and possession processes.
Assist with maintaining deficiency lists, tracking outstanding items, updating schedules, and monitoring progress toward completion targets.
Coordinate with trades, construction teams, and quality control personnel to support timely resolution of deficiencies and project milestones.
Participate in quality control inspections and audits to verify homes meet company standards prior to homeowner possession.
Support home readiness and possession preparation activities, including final cleaning verification, homeowner materials, key organization, and other key handover activities.
Communicate professionally with homeowners, residents, trades, and internal stakeholders regarding orientation appointments, possession activities, project updates, and deficiency resolution.
Assist with scheduling, reporting, purchase orders, material procurement, quote tracking, documentation management, departmental administration, and special projects as assigned.
QUALIFICATIONS, KNOWLEDGE & EXPERIENCE
High School Diploma/GED required; a certificate in construction, business administration, customer service, real estate, project coordination, or a related field is preferred.
Experience in a customer-facing, administrative, coordination, construction, or service-related environment.
Experience managing multiple priorities while maintaining strong attention to detail.
Experience in residential construction, customer care, real estate, property management, development, or new home sales is considered an asset.
Experience coordinating appointments, schedules, or project-related activities, and interacting directly with customers or homeowners.
Proficiency with Microsoft Office Suite, including Outlook, Word, Excel, and Teams.
Strong professional customer service, relationship management, verbal communication, and written communication skills.
Ability to learn residential construction processes, building systems, homeowner responsibilities, New Home Warranty…
Position Requirements
10+ Years
work experience
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