Property Manager; Retail & Commercial

About Quad Real Property Group

Quad Real Property Group is a global real estate investment, development and operating company headquartered in Vancouver, British Columbia. Its assets under management are $98.5 billion. From its foundation in Canada as a full-service real estate operating company, Quad Real has expanded its capabilities globally for investments in equity and debt in both the public and private markets. Quad Real invests directly through operating platforms in which it holds an ownership interest and via programmatic partnerships.

Quad Real seeks to deliver strong investment returns while creating sustainable environments that bring value to the people and communities it serves. Now and for generations to come. Quad Real:
Excellence lives here.

Based out of Oakridge Park, the Property Manager (9-Month Contract) provides support to the retail and commercial office functions. Reporting directly to the General Manager, Property Manager is responsible for assisting with day-to-day activities for the portfolio and providing best-in-class customer service.

• Support the General Manager with managing the building portfolio and assist with completing annual budgeted projects
• Complete the analysis of financial statements for preparation and posting of monthly reports
• Assist with the annual budget process for buildings within the portfolio
• Liaise with tenants for escalated collection of accounts receivable matters and reconcile accounts
• Administer lease related payments, such as tenant allowances etc.
• Supervise contractors and ensure compliance for major service contracts; maintain/update contract schedule and databases
• Process all cheques, invoices and related reports within JD Edwards
• Process and match invoices, code invoices to comply with budget schedules, and compile/verify for submission to Regional Accounting
• Perform administrative functions related to property management and analysis of leases
• Tender operational contracts (landscaping/snow removal, HVAC, etc.)
• Monitor and follow up on Quad Real Connect/Tenant maintenance requests to ensure overall service delivery is consistent with Quad Real standards
• Maintain and update tenant information for timely collection and recording of tenant insurance certificates
• Maintain tenant manuals and assist with coordination of tenant appreciation function for the buildings in the portfolio
• Oversee periodic tenant surveys, ensuring distribution of survey on a timely basis and encouraging maximum participation of all tenants. Review all survey responses, analyze trends, and provide feedback on overall ratings, ensuring all tenants issues have been dealt accordingly Type and distribute correspondence to tenants and prepare rental letters
• Responsible for rent collection, cheque posting, application of money to tenant accounts, and reviewing monthly recurring billings
• Liaise with tenants and provide prompt follow-up and communication for dealing with tenant matters
• Monitor and track vacant unit utility accounts
• Read and understand leases to ensure accurate information is received and maintained.
• Read and review Lease Review Checklists and reports (LRC’S)
• Maintain and update security deposit reports
• Other related duties as directed by the Property Manager

• 3+ years of related property management experience
• Post-secondary degree in Business Administration or Property Management is considered an asset
• Ability to communicate effectively and professionally, both oral and written with owners, tenants and team members
• Strong time management skills with the ability to effectively manage tight deadlines and work under pressure to achieve quality results
• Ability to resolve problems using facts and sound reasoning
• Inn…