Brand Associate Job Vancouver area,BC Canada,Retail

Love technologies and sales? Join our team as a Brand Associate! Share your passion for the latest devices while delivering exceptional customer experiences. Be part of an innovative retail environment where your expertise makes a difference!

POSITION REQUIREMENTS:

Demonstrated selling experience in a service oriented retail setting. Preference towards the store’s products

Demonstrated ability to assess customer needs, upsell and make recommendations, preferably with prior knowledge of the product lines. Demonstrated ability to promote product, influence customers and work with a team in a fast service environment

Significant interpersonal and relationship, demonstrated ability to stay up to date with industry products and services. Retain and apply product knowledge

DUTIES AND RESPONSIBILITIES:

Put the customer first at all times

Provide memorable, highly personalized customer service through needs analyses and product recommendations.

Offer customers promotional products and services

Be able to resolve customer service issues and escalate as required

Create and maintain good working relationships with fellow associates

Maintain store appearance with respect to visual merchandising, housekeeping and maintenance standards

Efficiently and accurately conduct customer transactions on our POS

Efficiently and accurately conduct receiving, cycle counts, product returns and transfer transactions, etc. on our handheld

Efficiently and accurately complete any required process controls (paperwork, etc.)

Follow company policies and procedures and maintain a safe working environment

Process all point of sale transactions in a friendly, quick, and efficient manner while complying with the company’s Cash Handling and Loss Prevention Standard Operating Procedures

Successfully show consistent performance on quarterly selling observation

POSITION

QUALIFICATIONS:

Passion for and knowledge of the Brand and product category

Ability to work various shifts in a 7/365 team orientated environment

Excellent customer service skills and an ability to communicate effectively using the English language

Strong sense of personal pride

Self-starter able to prioritize and handle various tasks simultaneously

Capable of working in a team environment and committed to driving sales results

Ability to adapt to changing priorities and unexpected situations

Ability and willingness to accept and provide feedback

Proficiency required in reading, writing, and mathematics

Ability to pass the Federal Criminal History Records Check, Paradies Background Check, and the applicable Department of Transportation requirements

Computer work, heavy lifting (40 lbs.), long standing periods, climbing lifting, bending, nights or weekend work, based in a store or group of stores, early morning, evening and weekend work and holidays

Work location: YVR Airport

Pay: $17.85/hour + commission

This position will require a Canadian Criminal Records Check (CCRC). This piece of documentation is a background check of your criminal history and can be acquired at your local police station. Are you willing to acquire a Canadian Criminal Record Check to work at the airport in this position?

This position description is merely intended to describe the primary elements of the position. The Paradies Shops reserves the right to change the position description and to assign additional duties and responsibilities as necessary. This position description does not constitute an employment contract of any kind.


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