Client Advisor

We are seeking a Client Advisor to join our team. As a client advisor, you will play a crucial role in the overall success of the store by driving sales growth and delivering exceptional service to our clients. Your passion for our luxury products, building client relationships, and curating elevated shopping experiences will contribute to the success of key business objectives.

Key Responsibilities

Exceed personal sales goals and ensure continuous growth in a team setting while upholding the organization standards.

Develop and incorporate comprehensive product knowledge to facilitate the sales process.

Collaborate with fellow team members to ensure a seamless shopping experience for our clients and contribute to the overall success of the store.

Cultivate and maintain strong relationships with clients by following up on purchases and providing after-sales support.

Collect and update client information to enhance future interactions and tailor services to individual preferences.

Actively engage with clients to promote products, provide personalized assistance, and drive sales growth.

Oversee maintenance of store displays to ensure alignment with visual merchandising guidelines.

Collaborate with store leadership to execute action plans aimed at enhancing sales performance.

Identify key opportunities for optimizing sales growth and operational efficiencies.

Key Qualifications

3+ years of sales experience, preferably in a luxury retail environment.

Proficient in Microsoft Office, SAP, and other digital tools.

Excellent customer service, teamwork, and problem-solving skills.

General knowledge of sales, operations, and inventory.

Ability to lift and move up to 40 pounds.

ADDITIONAL INFORMATION

What we offer
We believe in fostering a supportive and rewarding work environment that values our employees' well-being and growth.
We offer a comprehensive range of benefits including healthcare, fertility support, adoption and surrogacy, tuition reimbursement and mental health support.

EEO Statement
We strive to create a culture of inclusion where everyone has a sense of belonging. Our goal is to ensure that our outreach and recruiting efforts generate diverse identities and perspectives that will be valued and can thrive. We are continuously assessing our employee and candidate populations to identify ways to ensure they are all-encompassing and equitable.

Compensation (NYC, CA, CO, CT)
The organization uses the published salary range as a guideline to provide our employees with market-competitive pay while allowing for flexibility to recognize and reward various levels of expertise, performance, and tenure.

The salary range for this role is up to 27.00 per hour CAD + commission. All applications are reviewed by real people — we do not use AI or automated screening tools in our recruitment process.