Our client is a TELUS & Koodo authorized wireless retailer operating a growing network of approximately 10 retail locations across British Columbia, Alberta, and Ontario. The business is owner-led, performance-driven, and focused on delivering strong in-store sales results and high-quality customer experiences.
The organization is at a stable growth stage and is looking to strengthen store-level sales execution, leadership capability, and its day-to-day relationship with TELUS.
This role is ideal for a strong regional / multi-store sales leader who enjoys being close to the business, coaching teams, and driving results on the ground.
Key Responsibilities
Own sales performance and KPIs across ~10 wireless retail locations
Coach Store Managers and sales teams to improve activations, accessories, upgrades, and overall productivity
Conduct regular store visits and hands-on sales coaching
Act as the primary liaison with TELUS, ensuring compliance, alignment, and performance
Support hiring, training, and development of store-level talent
Work closely with ownership on sales initiatives, incentives, and performance improvement plans
6–10 years of experience in wireless retail sales leadership
Experience managing multiple retail locations (district / regional level)
Strong background with TELUS, Koodo, Rogers, Bell, or authorized dealer environments
Proven ability to drive sales, not just manage operations
Comfortable being hands-on and visible in stores
Based in British Columbia (relocation not preferred)
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