Sales Associate, Holiday Seasonal

Seasonal Sales Associate, Holiday Seasonal, Vancouver – West Elm

Provide customers with a unique shopping experience by offering excellent customer service. Utilize effective selling techniques and provide in-depth product knowledge in a fast‑paced, specialty retail environment.

• Provide sincere, friendly and energetic customer service by exemplifying World‑Class service standards.
• Achieve established sales and contest goals; maintain knowledge of current sales and promotions.
• Assist customers with special services including gift wrap, registry, locate merchandise, catalog orders, special orders, back orders, charge sends, courier deliveries and furniture orders.
• Utilize effective selling techniques to build multiple sales and increase productivity.
• Demonstrate comprehensive product knowledge, including features and benefits.
• Efficiently and accurately perform register transactions i.e. sales, returns, and exchanges.
• Assist in implementation and maintenance of visual merchandise presentation, signage and lighting.
• Uphold store maintenance and cleanliness standards; straighten, clean and help maintain stockroom as needed.
• Process, ticket, and restock merchandise as needed.
• Perform other duties as assigned by management.
• Comply with all company policies and procedures.

• High school diploma or equivalent preferred.
• 1‑2 years customer service experience and retail sales experience (specialty retail preferred, but not required).
• Proven ability to prioritize and handle multiple tasks simultaneously.
• Ability to be mobile on the sales floor for extended periods of time; operate POS system; lift and mobilize medium to large items up to 75 lbs.
• Full‑time associates are expected to have open availability to meet the needs of the business; part‑time associates must be available to work a minimum of two regular shifts on weekends and two during the week.

Competitive hourly pay range $17.80‑$18.80 per hour. Eligibility for discount on West Elm and other Williams‑Sonoma brands; health, dental, vision insurance; paid vacations and holidays (full‑time); wellness program; and other investment opportunities.

Williams‑Sonoma, Inc. is an Equal Opportunity Employer. Williams‑Sonoma, Inc. will consider qualified applicants with criminal histories in a manner consistent with the requirements of the San Francisco Fair Chance Ordinance and other applicable state or local laws and ordinances.