Bute St. Back of House Associate

Join our team as a Back of House Ecommerce Associate in Bute St., BC, where you will play a key role in enhancing customer fulfillment operations. Focus on optimizing order processing and managing inventory efficiently.

Reporting to the Senior Customer Experience Manager, this part-time position allows you to support various teams across the organization, including warehouse and e-commerce. You will drive improvements in fulfillment performance, ensuring orders are handled promptly and accurately.

Key Responsibilities:

• Optimize fulfillment processes with other leads

• Ensure timely processing and shipping of orders

• Conduct daily data entry and reporting

• Assist retail team in receiving and putting away stock

• Track inventory levels and coordinate online returns

Requirements:

• Excellent communication skills, both written and verbal

• Composed attitude when under pressure

• Team-oriented mindset with willingness to seek assistance

• Experience with Shopify and warehouse systems is beneficial

• Calm, confident demeanor in a fast-paced setting

Be a vital part of our customer experience journey while honing your skills in e-commerce!
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