Customer Service Specialist

Position: Customer Service Specialist at Evorden
Elevate client experiences as a Customer Service Specialist with Evorden in Vancouver. This role focuses on personalized consultations and exceptional service in the world of fine jewellery.

Evorden is searching for a detail-oriented Customer Service Specialist passionate about fine jewellery. You will conduct in-store consultations, manage email inquiries, and assist with order preparations. Your polished presentation will provide a warm, inviting experience for clients in a chic retail environment.

Key Responsibilities:

• Conduct in-store consultations for jewellery purchases

• Provide timely customer service via email communications

• Pack and prepare jewellery orders for pickup and shipping

• Maintain showroom cleanliness and organized studio space

• Support daily studio operations and upkeep

Requirements:

• High school diploma or higher

• Excellent spoken and written English skills

• Strong interpersonal and customer service abilities

• Detail-oriented and highly organized mindset

• Experience in fine jewellery or luxury retail preferred

Bring your love for fine jewellery and dedication to exceptional client service to Evorden.
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